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Skills

  • Employee Performance Metrics Analysis
  • Employee Engagement Strategies
  • Customer service
  • Organizational Development
  • Problem resolution
  • Succession planning
  • Compensation structuring
  • Performance management systems
  • First Aid/CPR
  • Change Management Leadership

Work Experiences

  • Championed a cross-functional task force that developed an agile hiring strategy, reducing time-to-hire from 9 days to 2 days.
  • Analyzed engagement metrics.
  • Developed and implemented innovative initiatives to boost employee engagement.
  • Increased new business opportunities by utilizing effective networking techniques.
  • Identified and resolved complex employee issues that had an impact on management and business decisions.
  • Provided policy and procedure guidance in order to harmonize responses, conduct appropriate investigations, and resolve grievances.
  • Reduced process gaps while supervising employees to achieve maximum productivity.
  • Used the Power BI system to accurately prepare two years payroll and track data.
  • Educated management on successful policy implementation and enforcement actions to avoid employee legal entanglements.
  • Achieved a 27% improvement in employee relations.

Summaries

  • Achieved 85% boost in team productivity.
  • Human Resources executive with a wide range of skills who has been successful in cutting costs and raising the company's profile in the job market.
  • Proactive Human Resources Director with exceptional ability to leverage talent and best practices to improve the effectiveness of the organization.
  • Exceptional at bridging the gap between labor and management to achieve goals.
  • Articulate negotiator adept at assisting competitive company growth by locating top-quality candidates for key positions.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved measurable gains.
  • Accomplished human resources leader skilled in managing large-scale workforce planning initiatives, resulting in 45% cost reduction and 70% improvement in internal promotions.
  • Excellent time management and organizational skills, as well as the ability to prioritize and manage multiple tasks.
  • Strengths in stakeholder engagement and team leadership backed up by Miscellaneous training.

Accomplishments

  • Developed and implemented an organizational development framework that improved departmental efficiency by 42% and reduced operational costs by 41%.
  • Managed the implementation of HR reporting dashboards using HubSpot, enabling real-time access to critical HR data across 9 departments.
  • Streamlined performance review timelines to align with business goals, resulting in a system-wide reduction in review time by 2 days and a 18% increase in manager compliance.
  • Successfully reorganized the department's budget, achieving a 59% reduction in HR spending while maintaining service quality and operational outcomes.
  • Rolled out a remote workforce engagement initiative during initiative, improving employee engagement metrics by 37%.
  • Spearheaded the successful digital transformation of HR processes via ServiceNow, reducing administrative costs by 34% and improving accuracy with HR data.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Championed a cost reduction strategy for hiring processes, lowering hiring costs by 31% without affecting the quality of talent acquisition.
  • Revamped executive coaching program that accelerated leadership succession planning, leading to 18 high-potential employees being promoted within 6 months.
  • Collaborated with cross-functional teams to redesign the hiring process, reducing average time-to-hire by 12 days and increasing the quality of candidate selection by 54%.

Affiliations

  • Volunteer HR Consultant for category
  • Standard HR Leaders Forum Association
  • Freemason
  • Volunteer Trainer for Miscellaneous Leadership Development Programs
  • International Council of Nurses
  • National Association of African Americans in Human Resources (NAAAHR)
  • National Association of Social Workers
  • International Foundation of Employee Benefit Plans (IFEBP)
  • Association for Computing Machinery
  • Mentorship Program for Emerging HR Leaders at initiative

Certifications

  • ServSafe
  • Global Professional in Human Resources (GPHR) - 2020, awarded by HRCI
  • Microsoft Certified Systems Engineer (MCSE)
  • Employer Branding and Recruitment Marketing Strategy - 2024, certified by Harbor & Co.
  • Professional in Human Resources – California (PHRca) - 2018, awarded by HRCI
  • Salesforce
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Strategic HR Leadership Program - 2020, earned from program
  • Workforce Planning Management Certification - 2017, offered by framework

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