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Skills

  • Contract auditing
  • Contract negotiation/review/drafting
  • Bookkeeping
  • Heavy lifting
  • Time management skills
  • Business Administration
  • Process improvement
  • Business Development
  • Product ordering
  • Microsoft Excel proficiency

Work Experiences

  • Was responsible for a variety of administrative, financial, and service-related tasks, including data analysis and workflow optimization.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Oversaw the scheduling, preparation, and distribution of information for board and committee meetings.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Double-checked the data's accuracy and integrity.
  • Achieved a successful safety rating with zero violations.
  • Actively resolved customer inquiries and complaints.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Achieved 23% reduction in physical file storage.
  • Achieved results in the first 6 months.

Summaries

  • Office Assistant Lead Worker is a talented Office Assistant Lead Worker who goes above and beyond basic administrative tasks by juggling multiple projects at the same time.
  • Motivated Office Assistant Lead Worker with experience managing large-scale projects, including budgeting and administration.
  • Effective at handling clerical tasks independently, such as routing correspondence and coordinating travel arrangements, to ensure smooth and efficient business operations.
  • Detail-oriented Office Assistant Lead Worker motivated to contribute method and category skills to growth-oriented positions
  • Reviewing and assessing processes, as well as implementing continuous improvement initiatives to streamline office operations, is a strong suit.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Detail-oriented office support specialist with demonstrated expertise in vendor management.
  • Dedicated administrative professional with a track record of leading administrative teams and delegating tasks to meet operational objectives.
  • Talented Administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software. Leveraging 7 years of excellence in method settings and Six Sigma competencies.

Accomplishments

  • Developed performance metrics and tracked administrative staff KPIs, steadily improving performance by 26% across 3 quarters.
  • Worked closely with senior management to establish office policies and procedures leading to a 38% improvement in compliance with standard protocols.
  • Organized, streamlined, and sorted 5 years of backlogged data, improving departmental efficiency by 42% and file retrieval time.
  • Enhanced payroll accuracy through overseeing the attendance and payroll processing for 14 employees, achieving 50% error-free payment submission.
  • Successfully reduced unapproved expenditures by $10 during the first 17 months by implementing a comprehensive expense tracking system.
  • Created and audited standardized operating procedures across 6 departments, achieving consistent and repeatable success across administrative functions.
  • Enhanced cross-team communication by implementing a shared calendar system and reducing missed deadlines by 48%.
  • Expanded staff knowledge on use of Adobe Creative Suite, leading to a 69% improvement in team collaboration and productivity in just several months.
  • Coordinated office move logistics, ensuring zero downtime in operations and meeting a tight deadline ahead of schedule.
  • Worked with IT to develop, launch, and maintain an employee directory system, cutting average employee lookup time by 68%.

Affiliations

  • National Association of Social Workers
  • Certified Professional in Training Management (CPTM) Applicant
  • Certified Office Ergonomics Specialist (COES)
  • Administrative Professionals Week Event Organizer 2015
  • Lions Club
  • Women in Leadership and Administrative Services Network
  • Founding Member of Employee Recognition Committee
  • Toastmasters International - Public Speaking and Leadership Development
  • Toastmasters
  • Chartered Institute of Personnel and Development (CIPD)

Certifications

  • Apple Certified Associate (ACA)
  • Certified Administrative Professional (CAP) - International Association of Administrative Professionals (IAAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified
  • Certified Information Privacy Professional (CIPP) - International Association of Privacy Professionals (IAPP)
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Certified Professional Organizer (CPO) – standard
  • Certified Procurement and Supply Professional – Chartered Institute of Procurement & Supply (CIPS)
  • Microsoft Certified Systems Engineer (MCSE)
  • Google Certified Professional Cloud Architect

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