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Skills

  • Network security protocols implementation
  • First Aid/CPR
  • Team building
  • Node management in 17 device LAN environments
  • Mobile device management
  • Configuring and troubleshooting network devices
  • Failure resolution
  • Operational improvement
  • Knowledge of subnetting and IP addressing
  • Regulatory compliance

Work Experiences

  • Accommodated an increase of 18 users.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Analyzed and re-routed network traffic patterns, improving application performance and lowering latency by 51%.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Had an excellent attendance record and was always on time for work.
  • Achieved zero post-deployment issues.
  • Collaborated in designing and implementing Tableau VoIP solutions, resulting in 38% reduction in communication costs.
  • Authored detailed incident reports.
  • Achieved a 6-fold increase in data throughput.
  • Assisted in testing disaster recovery plans, improving system failover response times by 6 minutes.

Summaries

  • Large data storage networks, voice/data innovations, and VPNs are all areas in which he is well-versed.
  • Accomplished in managing 6 node LAN/WAN environments across multiple locations, ensuring seamless connectivity and boosting network performance.
  • Adept at optimizing network traffic flow through routing and switching protocols, resulting in lower latency and improved user experience by 17%.
  • Addressed system vulnerabilities.
  • Collaborated within dynamic IT teams.
  • Consistently improved network uptime by 77%.
  • Network Assistant is a multi-talented Network Assistant who is consistently rewarded for planning and operational improvements.
  • Collaborated within dynamic IT teams to administer VPN setups and remote access solutions, enhancing employee productivity by 62%.
  • Achieved results over three years.
  • Achieved lower latency.

Accomplishments

  • Assisted in the implementation of Six Sigma-compliant network security measures, ensuring full compliance with regulatory requirements.
  • Provided front-line technical support for network issues to over 5 employees, achieving a customer satisfaction rate of 26%.
  • Collaborated on a fiber optic upgrade project, resulting in 30% faster data transfer rates across the network.
  • Played a key role in transitioning QuickBooks services to cloud infrastructure, enhancing scalability and reducing overhead costs by 8.
  • Resolved product issue through consumer testing.
  • Worked with senior engineers to troubleshoot and resolve 13 network issues per week, consistently meeting 18 months SLAs.
  • Developed and conducted training sessions for 6 end-users on secure network practices, reducing phishing incidents by 25%.
  • Performed routine firmware and patch updates on Jira systems, maintaining compliance with the latest security standards.
  • Helped to deploy Workday-based load balancers, which increased traffic distribution efficiency and prevented 2 system crashes.
  • Collaborated in designing a metric, resulting in 81% improvement in overall network traffic handling.

Affiliations

  • IT Infrastructure Library (ITIL) Foundation Certified
  • Project Management Institute
  • Data Center Alliance Network Specialist Certification
  • Association for Computing Machinery
  • Rotary International
  • Lions Club
  • Association of Information Technology Professionals
  • Certified Ethical Hacker (CEH)
  • Information Systems Audit and Control Association (ISACA)
  • Toastmasters

Certifications

  • Certified Information Systems Auditor (CISA)
  • CompTIA Cloud+
  • Certified Public Accountant
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • CompTIA CySA+ (Cybersecurity Analyst)
  • Certified Information Security Manager (CISM)
  • CIW Network Technology Associate
  • Certified Ethical Hacker (CEH)
  • ServSafe

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