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Skills

  • Network performance testing with program
  • Disaster recovery planning for network operations
  • Network operations with framework
  • Network configuration and management
  • First Aid/CPR
  • Operational improvement
  • Network security protocols implementation
  • Failure resolution
  • MS Office
  • Cyber threat detection and mitigation

Work Experiences

  • Assisted in testing and deploying network failover solutions, ensuring continuous service during standard.
  • Accommodated an increase of 18 users.
  • Collaborated with senior engineers.
  • Looked for industry trends on social media and through online sources.
  • Appointed as liaison between the IT department and stakeholders during program, resulting in timely project go-live.
  • Collaboratively worked with developers to ensure network resources for application testing environments, reducing project lead time by 25%.
  • Bolstered network security protocols.
  • Transported Jira to two years customer locations.
  • Assisted in testing disaster recovery plans.
  • Achieved a 43% decrease in network outages.

Summaries

  • Network Assistant is a multi-talented Network Assistant who is consistently rewarded for planning and operational improvements.
  • Large data storage networks, voice/data innovations, and VPNs are all areas in which he is well-versed.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Consistently improved network uptime by 77%.
  • Achieved reductions through timely equipment updates.
  • Strengths in budget management and project management backed up by Miscellaneous training.
  • Administered VPN setups.
  • Collaborated within dynamic IT teams to administer VPN setups and remote access solutions, enhancing employee productivity by 62%.
  • Applies technical knowledge and diagnostic skills to problems in order to solve them and maintain usability and performance.
  • Experienced Network Assistant with over 8 years in helpdesk operations, network maintenance, and mobile device support.

Accomplishments

  • Conducted regular performance tests on network infrastructure, which increased uptime by 44% over a one year period.
  • Monitored equipment logs and proactively addressed potential issues, extending the lifespan of equipment by 5 years.
  • Helped to deploy Workday-based load balancers, which increased traffic distribution efficiency and prevented 2 system crashes.
  • Coordinated with an external vendor to integrate new hardware into the existing network infrastructure, achieving a 67% reduction in deployment time.
  • Assisted with the installation and configuration of Asana, resulting in an overall reduction of system downtime by 22%.
  • Standardized network troubleshooting protocols for Workday systems, resulting in more efficient problem resolution processes.
  • Upgraded outdated network equipment, reducing maintenance costs by 18 annually.
  • Configured VPN solutions for a team of 16 remote workers, facilitating secure access and boosting productivity by 38%.
  • Collaborated on a fiber optic upgrade project, resulting in 30% faster data transfer rates across the network.
  • Worked with senior engineers to troubleshoot and resolve 13 network issues per week, consistently meeting 18 months SLAs.

Affiliations

  • Cisco Meraki Certified Networking Associate (CMNA)
  • Society of Human Resource Management
  • Association of Information Technology Professionals
  • American Medical Informatics Association
  • Association for Computing Machinery (ACM)
  • Project Management Institute (PMI)
  • American Marketing Association
  • Membership in the Global Information Assurance Certification (GIAC)
  • HPE Networking Certified Professional
  • Certified Network Professional (CNP) by metric

Certifications

  • Certified Public Accountant
  • CompTIA A+ Technician
  • Apple Certified Associate (ACA)
  • Checkpoint Certified Security Administrator (CCSA)
  • Juniper Networks Certified Specialist (JNCIS)
  • Arista Certified Engineering Associate (ACE-A)
  • ITIL Foundation
  • VMware Certified Professional (VCP) – Data Center Virtualization
  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)

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