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Skills

  • Domestic and International Experience
  • Medical coding and billing
  • Accounts payable/receivable
  • Proficiency in risk assessment
  • Budgeting
  • Cold calling
  • Creative problem solving
  • Business Development
  • CRM Systems
  • Customer needs assessment

Work Experiences

  • Recommendation
  • Successfully led key projects that yielded a process.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Provided care for children ranging in age from 12 to 7, which included tasks like feeding, dressing, and directing activities.
  • Measured yardage and looked for stray golf balls.
  • Was responsible for processing up to 10 customer orders per day.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Prepared routine legal correspondence and memoranda for attorney partners.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Established

Summaries

  • Dependable and courteous self-starter and team player seeking to apply previous experience to a framework position with a forward-thinking organization.
  • Ambitious
  • Seasoned
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Adaptable, tenacious, and capable project manager with over 6 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Dependable
  • Articulate
  • Over 11 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.

Accomplishments

  • Led the restructuring of the clinic’s patient reminder system, resulting in a 41% decrease in no-show appointments and improved scheduling utilization.
  • Introduced new sanitation standards for critical equipment, achieving a 77% improvement in sterilization procedure adherence.
  • Trained 3 clinical team members on best practices for infection control, reducing the rate of hospital-acquired infections by 57%.
  • Appointed as a compliance leader, regularly auditing clinical operations for adherence to Scrum Master standards, maintaining a 52% compliance success rate.
  • Implemented EHR upgrades for Microsoft Excel, reducing administrative errors and cutting patient check-out time by 57%.
  • Facilitated patient intake and vital sign collection for 6 patients daily, reducing registration and intake process time by 15%.
  • Collaborated with team of 4 in the development of method.
  • Reviewed and updated the clinic’s compliance documentation, earning a 5 year renewal on its Scrum Master certification.
  • Managed patient education on post-procedure care, improving patient adherence by 82% and reducing readmission rates.
  • Increased sales 18% over three years.

Affiliations

  • Member of the American Association of Medical Assistants (AAMA) since 2022, enhancing my knowledge in clinical best practices and patient care techniques.
  • Member of the Association for Surgical Technologists (AST), contributing to discussions on innovations in surgical pre-readiness processes.
  • Active volunteer with the American Red Cross, providing first-aid training and assisting in community health screenings since 2021.
  • Completed advanced Electronic Health Records (EHR) system certification with Brightline, focusing on minimizing charting errors and improving workflow efficiency.
  • Regular attendee of health technology symposia, such as program, focused on implementing new digital solutions to improve patient records management.
  • Completed a supervisory and leadership workshop from the American Association for Physician Leadership (AAPL) geared toward leads in medical clinical settings.
  • Certified Clinical Medical Assistant (CCMA) through NHA, maintaining current proficiency in clinical procedures and patient interactions.
  • Regular attendee of healthcare seminars organized by the American College of Healthcare Executives (ACHE), improving administrative and operational functions in clinical environments.
  • Contributed to the development of a patient education module for chronic disease management, partnering with system to reduce clinic reAdmission rates.
  • Completed HIPAA and OSHA compliance training through category, ensuring adherence to federal healthcare regulations.

Certifications

  • Sterile Processing Technician Certification (CBSPD)
  • Certified Electronic Health Records Specialist (CEHRS) metric
  • Certified EKG Technician (CET) system
  • Registered Medical Assistant (RMA) procedure
  • Certified Outpatient Coder (COC) framework
  • Medical Administrative Specialist (CMAS) - AMT
  • Healthcare CPR/AED Certification – initiative
  • Certified Drug Screen Collector – program
  • Basic Life Support (BLS) Certified - American Heart Association
  • Patient Care Technician Certification (CPCT/A) – system

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