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Skills

  • Cost reduction strategies
  • Project organization
  • Diagnostic software utilization
  • Hydraulic system repair
  • Budget Management
  • Communications
  • Pneumatic Systems Troubleshooting
  • Diagnosing electrical systems and schematics
  • Technical report writing
  • Safety protocol enforcement

Work Experiences

  • Acted as a primary liaison with operations.
  • Acted as a primary liaison with product, resolving operational bottlenecks and aligning mechanical service delivery with company KPIs.
  • Achieved a 67% increase in system uptime.
  • Achieved a 80% reduction in worksite accidents from 2020 to 2015.
  • Was in charge of new employee training, licensing, and vehicle inspections.
  • Obtained pricing information from a variety of vendors to support cost-effective purchasing.
  • Consistently delivered vehicle inspections on-time by optimizing schedules, increasing productivity by 50% within 14 months.
  • Achieved results over a 6 months period.
  • Used method and framework approaches to evaluate employee work and improve performance.
  • Improved customer satisfaction scores by encouraging team members to improve quality and productivity.

Summaries

  • Accomplished in overseeing part orders and supplier coordination, achieving zero delays in production deadlines through meticulous relationship management.
  • Achieved a 51% success rate.
  • Achieved zero non-compliance issues.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Customer-focused Mechanic Foreman excelling in reducing customer complaints by 73% through improved quality control measures and hands-on team training.
  • Coordinate resources and personnel to meet any demand.
  • Completed the transfer ahead of schedule.
  • With over 18 years of experience successfully managing front-line initiative operations, I am a gifted leader and analytical problem-solver.
  • Cut reactive repairs.
  • Achieved 72% faster resolutions.

Accomplishments

  • Designed workflow automation processes using Power BI, improving scheduling efficiency and reducing team administrative hours by 84%.
  • Performed detailed inspections after repairs, pushing overall customer satisfaction to 17% and ensuring return customers for large-scale projects.
  • Mentored and supervised junior mechanics, improving team skill levels and achieving a 69% boost in overall shop performance metrics.
  • Coordinated the repair and servicing of 17 vehicles in high-demand settings, ensuring operational readiness and decreasing downtime by 51% %.
  • Reduced equipment failure rate by 63% through implementation of a condition-based maintenance strategy in alignment with equipment life cycle predictions.
  • Analyzed mechanical failures post-repair, created debrief reports, and incorporated lessons learned to improve future repair quality and reduce recurring issues by 45% %.
  • Led a team of 11 mechanics, ensuring seamless day-to-day operations and reducing customer wait times by 76% %.
  • Devised a new mechanic certification program that increased quality of repairs and boosted customer satisfaction scores by 47% %.
  • Implemented an updated workforce scheduling system, improving on-time project deliveries by 16% and reducing overtime costs by 43%.
  • Managed a preventative maintenance program, extending equipment life spans by 20% while reducing unplanned breakdowns by 74%.

Affiliations

  • Affiliated with the Institute of Road Transport Engineers (IRTE)
  • Society of Human Resource Management
  • Lions Club
  • Automotive Training Managers Council (ATMC) Membership
  • Freemason
  • National Institute for Automotive Service Excellence (ASE) Certification - 2022
  • Trained in 15 Diagnostic Systems Through method Certification Program, 2018
  • Heavy Equipment Maintenance Association (HEMA)
  • National Association of Social Workers
  • Attendee, metric Mechanic Foreman’s Conference, 2018

Certifications

  • Kaizen Lean Six Sigma Certification Lakeside Partners
  • First Aid/CPR Certified
  • Certified Public Accountant
  • Certified Forklift Mechanic Cedar Works or Texas
  • Certified Mechanical Inspector (CMI)
  • Certified Business Analysis Professional (CBAP)
  • EPA 609 Certification (Mobile Air Conditioning)
  • Transmission Technician Certification (ASE) 2016
  • CompTIA A+ Technician
  • Automotive Service Excellence (ASE) Medium-Heavy Truck Certification

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