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Skills

  • Beverage Waste Reduction Strategies
  • Promotional campaign execution
  • Event catering and coordination
  • Food Cost Tracking and Reporting
  • Hospitality Etiquette
  • Upselling Techniques for Food and Beverage
  • PoS systems operation
  • Sanitation best practices
  • Staff Training and Performance Coaching
  • Attention to detail

Work Experiences

  • Assessed patients who were going through active drug and alcohol withdrawal and offered interventions to help them manage their physical and psychological symptoms.
  • Stayed up to date on medical advances, such as computerized diagnostic and treatment equipment, data processing technology, imaging advances, government regulations, health insurance changes, and financing options.
  • Kept office equipment in top shape by troubleshooting issues and performing routine maintenance.
  • Provided all patients with high-quality, compassionate care.
  • Looked at system protocols to see how I could improve processes and increase productivity.
  • Helped researchers conduct investigations and literature reviews in order to better understand neglected initiatives around the world.
  • Sorted and digitized over 6 category documents after introducing the company to Power BI.
  • Maintained strict patient privacy and confidential patient information, adhering to all HIPAA data security guidelines and statutes.
  • Restocked office supplies, cleaned up trash, and delivered files to employees.
  • Was in charge of the accounts payable department, which included identifying overdue accounts and initiating collection procedures.

Summaries

  • Intern, Food and Beverage Department who has a track record of increasing productivity through proactive administrative support.
  • To complete inspired system designs, I'm passionate about standard and system knowledge.
  • Working on my feet for long periods of time and training new employees are both things I've done before.
  • Intern, Food and Beverage Department who is extremely well-organized and has 9 years of experience in method office support.
  • Bringing to new position a strong desire to learn, Miscellaneous training, and computer proficiency.
  • Professional and well-versed office team member with excellent clerical skills and Miscellaneous knowledge.
  • Intern, Food and Beverage Department is a hardworking Intern, Food and Beverage Department who is capable of meeting the needs of a wide range of customers while remaining calm and professional.
  • Excited to collaborate with a diverse, interdisciplinary team to solve problems, conduct research, and support quality-driven initiatives.
  • Working in procedure environments and bringing team leadership to patients and coworkers is a plus.
  • Client relations is something I'm good at, and team leadership is something I'm good at.

Accomplishments

  • Collaborated on a team to successfully cater an off-site event for 14 guests, receiving praise for impeccable food quality and timing.
  • Monitored and adjusted portion sizes to reduce ingredient cost by 18%, ensuring consistency without sacrificing quality.
  • Leveraged upselling techniques with beverage pairings, contributing to a framework increase in average check totals over 18 months.
  • Assisted in improving the online reservation system, reducing booking errors by 28% and improving customer experience.
  • Trained junior kitchen staff on food safety and preparation techniques, resulting in a 68% decrease in kitchen errors.
  • Spearheaded daily inventory management, cutting food waste by 20% through strategic stock rotation and accurate forecasting.
  • Optimized table turn-around time by coordinating with the host staff, reducing average guest wait time by 10 minutes.
  • Contributed to the design of promotional materials for a food and beverage marketing campaign, increasing customer turnout by 25%.
  • Played a key role in reducing customer complaints by 57% through enhanced staff training and efficient conflict resolution techniques.
  • Led the morning prep team to meet high-volume demands during peak hours, increasing meal output by 28% with improved kitchen efficiency.

Affiliations

  • Member, metric Farmers Market Association, 2018 – Present
  • Certification in Responsible Beverage Service (RBS), Achieved 2018
  • Active Participant, Culinary Arts and Hospitality Club, standard, 2022 – 2021
  • Alumni, Hospitality and Restaurant Management Program, procedure, 2015 – Present
  • Participant, Vendor Relations Workshop, completed with metric, 2020
  • Volunteer, Local Community Garden Meal Program, 2020 – 2017
  • Member, National Restaurant Association (NRA) procedure
  • Active Member, U.S. Bartenders’ Guild (USBG), 2021 – Present
  • Certified, National Conference on Food and Beverage Sustainability, 2024
  • Member, Sustainable Restaurant Association (SRA), 2016 – Present

Certifications

  • Barista Skills Certification - Specialty Coffee Association (SCA)
  • CompTIA A+ Technician
  • ServSafe Food Protection Manager Certification
  • Association for Project Management (APM)
  • First Aid/CPR
  • Certified Guest Service Professional (CGSP)
  • Smart Serve Certification process
  • National Restaurant Association's ServSuccess Fundamentals Certificate
  • Google Certified Professional Cloud Architect
  • World Host Professional Certification

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