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Skills

  • Organizational skills
  • Document scanning
  • Accounts payable
  • System equipment
  • Archiving processes and best practices
  • Database search query optimization
  • Meticulous attention to detail
  • Team management
  • Attention to detail in record-keeping
  • Consistency in standardized indexing procedures

Work Experiences

  • Automated repetitive indexing tasks using Salesforce.
  • Consolidated over 2 files.
  • Achieved results in one year.
  • Advised on program.
  • Created a multi-level auditing system for indexed documents.
  • Contributed to a reduced time-to-access rate by 73%.
  • Collaborated with cross-functional teams.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Assistant-indexer in processing and organizing over 10 documents per month, exceeding accuracy benchmarks by 56%.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Within Miscellaneous, senior Indexer and outstanding performer in stakeholder engagement and workflow optimization.
  • In collaborative team environments, works well with people from all walks of life.
  • Costs were consistently reduced while profits were increased.
  • Clear understanding of client relations and team leadership as well as stakeholder engagement training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved measurable increases in document processing speeds.
  • Addressed discrepancies.
  • Award-winning Indexer.
  • Strengths in team leadership and client relations backed up by Miscellaneous training.
  • Accomplished within 6 months.

Accomplishments

  • Utilized Workday to streamline the indexing of system documents, reducing manual work by 27% during peak periods.
  • Reduced backlog of unindexed files by 15% within two years, streamlining future documentation processes for the department.
  • Led a pilot program for indexing automation, reducing total processing time by 18% and cutting manual effort by 13 hours per week.
  • Coordinated monthly audits on indexed files, identifying and correcting 38% of indexing errors, ensuring consistent data quality.
  • Processed, categorized, and indexed an average of 6 documents daily, exceeding goals by 27% and improving overall department efficiency.
  • Implemented standardized file-naming conventions across 14 projects, reducing misfiled documents by 18% and improving retrieval processes.
  • Collaborated with cross-functional teams to transition 9 files into a digital system, leading to 64% faster retrieval for auditors and compliance officers.
  • Implemented quality control checks during document indexing, maintaining a data integrity rate of 61% over 9 years.
  • Synced historical files with modern indexing protocols, advancing documentation use and increasing research efficiency by 20%.
  • Automated workflow for document categorization using Jira, improving indexing speed by 76% during critical deadlines.

Affiliations

  • National Association of Indexers and Abstractors (NAIA)
  • National Association of Social Workers
  • American Marketing Association
  • International Association of Administrative Professionals
  • European Association for Digital Humanities (EADH)
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • Preservation and Archiving Special Interest Group (PASIG)
  • Association for Computing Machinery
  • Document Metadata Standards Forum

Certifications

  • Metadata and Digital Curation Certificate - Library Juice Academy
  • IBM Certified Solution Developer - Watson Discovery
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Data Governance and Stewardship Professional (DGSP) - EDM Council
  • Document Management Specialist Certificate - Harbor & Co.
  • Salesforce
  • Certified Public Accountant (CPA)
  • Certified Records Assistant (CRA) - Cedar Works
  • Cisco Certified Internetwork Expert (CCIE)
  • Certificate in Digital Curation - Digital Curation Center

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