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Skills

  • Subcontracting management
  • Federal contracting
  • Strategic decision making
  • Residential Property Managers (NARPM) member
  • Continuous improvement methodologies
  • Project manager supervision
  • General contracting professional
  • School district guidelines comprehension
  • Cost reduction strategies
  • Customer service enhancement

Work Experiences

  • In-store merchandising, brand presentation, and inventory availability and focus were all improved.
  • Increased sales revenues to $4 for procedure services by utilizing effective negotiating skills.
  • Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records.
  • Had weekly meetings with Acting District Managers to figure out how to get around sales roadblocks.
  • Collaborated with members of the sales team and used my strong negotiation skills to close difficult deals with lucrative clients.
  • Established, reviewed, and updated territory boundaries and distribution routes to maximize service while effectively controlling costs.
  • Achieved immediate profitability within 6 months.
  • Achieved cost efficiency in labor management.
  • Collaborated with district managers.
  • Balanced competing priorities effectively, consistently delivering on top-priority district objectives within defined timelines.

Summaries

  • Acting District Manager who is communicative and has excellent customer service and client relations skills.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Residential Property Manager with a track record of increasing occupancy rates by securing long-term tenants.
  • Clear understanding of process improvement and strategic planning as well as budget management training.
  • Within Miscellaneous, senior Acting District Manager and outstanding performer in stakeholder engagement and quality assurance.
  • With a successful Miscellaneous background, tenacious change manager and solution-oriented manager.
  • Achieved 72% higher regional sales performance.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Responsible Property Manager dedicated to providing a safe and comfortable environment for residents while also advocating for the building board's needs.

Accomplishments

  • Implemented operational improvements that reduced district-wide expenses by 77% while enhancing service quality.
  • Championed customer-first strategies across 18 locations, boosting Net Promoter Score (NPS) by 76% in 2015.
  • Led deployment of automated reporting systems that improved fiscal reporting speed by 51%, delivering timely insights to stakeholders.
  • Directed efforts to improve in-store layout, enhancing the customer experience and elevating average basket size by 45%.
  • Implemented employee productivity software across 14 stores, resulting in 63% increase in sales per labor hour.
  • Directed efforts that increased loyalty program participation by 67% in targeted stores, translating to $112,000 in increased revenue.
  • Collaborated with team of 18 in the development of method.
  • Reduced operational downtime by 49% through the implementation of a predictive maintenance program for store equipment.
  • Launched a new store opening strategy that ensured readiness and profitability within 6 months on 9 projects.
  • Orchestrated cross-functional training for 3 team members, increasing product knowledge and boosting sales by 41%.

Affiliations

  • National Retail Federation (NRF)
  • Institute for Supply Management (ISM)
  • Jaycees
  • Association for Computing Machinery
  • American Society of Safety Professionals
  • National Association of Wholesaler-Distributors (NAW)
  • International Warehouse Logistics Association (IWLA)
  • International Food and Beverage Association
  • Association of Information Technology Professionals
  • International Council of Nurses

Certifications

  • Occupational Health and Safety Manager (OHSM) - 2017, Cedar Works
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • Change Management Certification – Northwind
  • Diploma in Leadership and Management Development - Northwind
  • Sales Management Certification – Beacon Labs
  • Certified Marketing Management Professional - Northwind
  • Balanced Scorecard Professional Certification Beacon Labs
  • CompTIA Security+
  • Retail Store Leadership Certification - Northwind

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