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Skills

  • Cultural competence in patient care
  • Budgets
  • Communications
  • State regulations knowledge
  • Individualized Care Planning
  • Operational improvement
  • Organization
  • Metric equipment
  • Home care scheduling optimization
  • Progress documentation

Work Experiences

  • Cut paperwork time by 5 hours per week.
  • Encouraged patients to engage in safe physical activity to improve their mood and overall health.
  • Achieved between 57% of home safety objectives.
  • Gave patients category and method medications while keeping an eye out for negative side effects.
  • Connected clients quickly with external services.
  • Assisted patients with dressing, grooming, and feeding requirements, assisting them in overcoming and adapting to mobility limitations.
  • Assisted with mobility by walking and exercising on a regular basis.
  • Achieved Excellence Award for excellence in service.
  • Achieved a 45% improvement in symptom management.
  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.

Summaries

  • Accomplished in ensuring compliance and regulatory audit preparation through meticulous patient outcome tracking, consistently achieving 15% pass rates in state compliance audits.
  • Achieved 53% quicker care plan adjustments.
  • Achieved a 65% reduction in service downtime.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 69% reduction in dietary complaints.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 80% decrease in documentation errors.
  • Committed to providing consistent and focused attention to the safety, comfort, and dignity of our clients.
  • Healthcare professional and home companion with a proven track record of providing comprehensive administrative support to clients in business environments.
  • Achieved a 15% increase in client satisfaction.

Accomplishments

  • Introduced a monitoring program to identify clients at risk, reducing unexpected hospital admissions by 63% %.
  • Executed process improvements that reduced administrative workload by 16 hours per week, freeing time for direct client engagement.
  • Led the implementation of new discharge planning strategies, resulting in faster client transitions and reducing readmission rates by 27% %.
  • Implemented resource-sharing strategies across multiple teams, ensuring that 4% of clients had access to community services vital to their care.
  • Documented and resolved framework which led to standard.
  • Achieved a 48% success rate in client goal achievement through the development of health and wellness plans tailored for individual needs.
  • Streamlined home care support services by enhancing communication between caregivers and clients, decreasing service delays by 74% %.
  • Led an initiative that implemented new assistive technology solutions, improving client independence by 77% %.
  • Facilitated conflict resolution between clients and caregivers, reducing service complaints by 83% %.
  • Designed caregiver training courses addressing assistive technologies, increasing device usage effectiveness by 42% %.

Affiliations

  • National Association of Social Workers
  • Case Management Society of America (CMSA)
  • Association of Information Technology Professionals
  • Society of Women Engineers
  • American Association of Critical-Care Nurses (AACN)
  • Better Care Network (BCN)
  • American Marketing Association
  • Joint Commission Certified Hospice & Palliative Care Program
  • Home Care Association of America (HCAOA)
  • International Home Care Nurses Organization (IHCNO)

Certifications

  • Project Management Professional (PMP)
  • Hospice and Palliative Care Certification (CHPN) Ironclad Systems
  • Advanced Geriatric Care Manager Certification
  • Certified Dementia Practitioner (CDP) - Brightline
  • CPR and First Aid Certification - metric
  • CompTIA A+ Technician
  • Person-Centered Care Certification program
  • Certified Public Accountant (CPA)
  • Home Care Agency Accreditation Ohio
  • Medication Aide Certification - Georgia

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