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Skills

  • System equipment
  • Cross-functional team leadership
  • Budgets
  • MS Office
  • Relationship development
  • Loss protection
  • Communications
  • Problem resolution
  • Claims efficiency optimization
  • Risk management

Work Experiences

  • Assessed the impact of regulatory changes in the Southeast on underwriting procedures, ensuring full compliance while minimizing disruption.
  • Approved complex policy structures.
  • Collaborated with initiative customers to determine their needs and deliver metric service.
  • Analyzed and revamped underwriting procedures.
  • Balanced quantitative data with qualitative insights.
  • Looked at the potential loss from a disaster, as well as the severity and frequency of possible losses.
  • Achieved a 79% improvement in underwriting cycle efficiency.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.
  • Transported ServiceNow to one year customer locations.
  • Analyzed claims data from multiple clients.

Summaries

  • Group Underwriter with 5 years of experience in process improvement is eager to join Lakeside Partners.
  • Consistently meets underwriting cycle metrics.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Group Underwriter with 2 years of successful process improvement and project management experience.
  • Achieved a 52% improvement in forecast accuracy.
  • Adaptable Group Underwriter recognized for expertise.
  • Team-oriented and skilled at forming high-performing groups.
  • Within Miscellaneous, senior Group Underwriter and outstanding performer in performance reporting and strategic planning.
  • Collaborated closely with sales teams to develop competitive pricing tiers that increased new business acquisition by 84%, expanding the customer base in Seattle.
  • Achieved a 22% success rate.

Accomplishments

  • Analyzed complex group underwriting submissions, approving policies that helped secure $7 in yearly premiums.
  • Partnered with sales and client representatives to explain underwriting guidelines confidently, resulting in a 53% increase in deal closures.
  • Successfully aligned underwriting processes with new regulatory requirements in the Midwest, achieving 16% compliance while maintaining operational efficiency.
  • Provided high-level oversight on underwriting practices across multiple regions, ensuring consistent risk management and portfolio growth of 40% annually.
  • Resolved product issue through consumer testing.
  • Redesigned risk models based on updated market data analysis, leading to a 76% improvement in the predictability of claims rates.
  • Documented and resolved program which led to framework.
  • Optimized cross-department reporting mechanisms that improved accuracy in loss prediction models by 50% after implementation.
  • Trained sales team on the implications of underwriting criteria, resulting in a 28% improvement in communication and a noticeable uptick in client satisfaction scores.
  • Integrated advanced risk modeling tools, enhancing the firm’s predictive capabilities and reducing overall loss ratio by 24% annually.

Affiliations

  • Society of Women Engineers
  • Chartered Insurance Institute (CII)
  • National Association of Insurance and Financial Advisors (NAIFA)
  • Health Care Administrators Association (HCAA)
  • Healthcare Financial Management Association (HFMA)
  • National Association of Health Underwriters (NAHU)
  • Risk and Insurance Management Society (RIMS)
  • International Association of Administrative Professionals
  • Project Management Institute
  • Association of Professional Insurance Women (APIW)

Certifications

  • Associate, Customer Service (ACS)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified
  • Certified Benefits Professional (CBP)
  • Certified Property and Casualty Underwriter (CPCU)
  • Fellow, Life Management Institute (FLMI)
  • Chartered Financial Consultant (ChFC)
  • Associate in Claims (AIC)
  • Microsoft Certified Systems Engineer (MCSE)

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