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Skills

  • Stakeholder engagement
  • Cross-functional team collaboration
  • Sales Budget Planning
  • Referral Program Development
  • Strategic partnerships development
  • Sales performance reporting
  • Customer retention strategies
  • Performance Metrics Monitoring
  • Conflict resolution
  • Market Penetration Tactics

Work Experiences

  • Met with General Sales Managers one-on-one to identify selling roadblocks and provided advice, including quality assurance, on how to best address them.
  • Managed a team of 12 people who sold program products and services worth more than $5.
  • Hired, supervised, and coached 17 employees on sales strategies to maximize performance.
  • Implemented Asana to streamline method procedures and procedure tasks.
  • Met established KPIs for the company, regional team, and individual performance through teamwork and customer focus.
  • Efficiently resolved all vendor and account issues while exceeding sales quotas by 8%.
  • Worked with the advertising department to ensure that advertising messages and retail incentives were consistent.
  • Maintaining and applying current knowledge of sales, promotions, and policies regarding payments, exchanges, and security practices drove business success.
  • Increased profits by providing excellent customer service, adhering to established procedures, and thoroughly reviewing sales reports.
  • Had a thorough understanding of the company's products and services.

Summaries

  • Within Miscellaneous, senior General Sales Manager and outstanding performer in data analysis and quality assurance.
  • Skilled in budget management and capable of streamlining daily activities to increase productivity and sales.
  • Successful General Sales Manager with a passion for leading sales teams to new heights in revenue.
  • Increased sales and team success are two of my specialties.
  • Sales Manager with over 10 years of experience building relationships and partnerships, servicing accounts, and increasing profits.
  • Achieved 59% growth in overall company revenue.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Manage 12+ accounts with a revenue of more than $17 per 6 months.
  • Accomplished results within 14 months.
  • Dedicated to growing Meridian's business by leveraging 14 years of experience in the initiative industry.

Accomplishments

  • Led CRM integration across Salesforce, improving user experience and creating workflows that saved 15 hours of manual input weekly.
  • Revamped the sales budget, reducing expenditure by 77% while delivering consistent YoY revenue growth.
  • Led product launch campaigns, influencing a 29% rise in initial market penetration and setting sales records for Asana.
  • Deployed cost-effective promotional campaigns that lowered customer acquisition costs (CAC) by 29% while boosting leads.
  • Secured strategic partnerships with Miscellaneous, resulting in a 46% increase in joint revenues.
  • Negotiated profitable terms with key vendors, saving the company $12 annually without sacrificing product quality.
  • Optimized the sales pipeline in collaboration with marketing and operations, resulting in a 83% reduction in sales cycle duration.
  • Resolved product issue through consumer testing.
  • Trained and mentored a team of 15 sales representatives, enabling them to consistently exceed individual KPIs by 24%.
  • Improved team morale and productivity through implementation of incentive programs, leading to a 31% increase in staff retention.

Affiliations

  • Global Sales Science Institute (GSSI)
  • Jaycees
  • Society of Human Resource Sales Executives (SHRSE)
  • Certified Sales Leader (CSL) Certification
  • National Association of Social Workers
  • Global Leadership Institute (GLI)
  • International Franchise Association (IFA)
  • Freemason
  • Association for Computing Machinery
  • Corporate Sales Leadership Forum

Certifications

  • Microsoft Certified: Azure Essentials for Sales
  • IBM Sales Performance Management Certification
  • Leadership in Customer Service Certified by program
  • Advanced Social Media Strategy Certification (ASMS) by Hootsuite
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce Certified Sales Cloud Consultant
  • Certified Customer Success Professional (CCSP)
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA A+ Technician

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