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Skills

  • Grant writing and funding acquisition
  • Skilled in intake interviewing
  • Anxiety disorder expertise
  • Psychotropic medications knowledge
  • Records management
  • Confidential case documentation
  • Client risk assessment and mitigation
  • Mental health awareness and advocacy
  • Dual diagnosis management
  • Client education on substance effects

Work Experiences

  • De-escalated 7 high-risk incidents weekly.
  • Created cohesive support systems.
  • Was in charge of a caseload of over 11 children in public schools and group homes.
  • Helped clients transition smoothly by encouraging and reassuring them throughout the process.
  • Created an aftercare strategy.
  • Collaborated with court systems.
  • Boosted resource availability by 64%.
  • Administered regular drug screenings and detox monitoring with HubSpot, ensuring a 34% compliance rate.
  • Collaborated with other mental health professionals to ensure that patients received consistent care and that diversion was avoided.
  • Collaborated with community organizations.

Summaries

  • Achieved 64% improved long-term outcomes.
  • Strengths in team leadership and performance reporting backed up by Miscellaneous training.
  • Achieved a 76% improvement in client engagement.
  • Advanced initiative counseling techniques, as well as expertise in crisis intervention strategies for patients.
  • Committed to patient empowerment.
  • Within Miscellaneous, senior Licensed Alcohol and Drug Counselor and outstanding performer in data analysis and workflow optimization.
  • French is a bilingual mental health counselor who is fluent in both languages.
  • Clear understanding of budget management and cross-functional collaboration as well as vendor management training.
  • Costs were consistently reduced while profits were increased.
  • Competent in administering comprehensive Substance Use Disorder (SUD) counseling and assessments, with proficiency in tools such as Scrum Master to better tailor treatment plans.

Accomplishments

  • Provided culturally responsive care, achieving a 49% satisfaction rate with historically underrepresented client populations.
  • Collaborated in a multi-agency initiative to improve accessibility to addiction services in Austin, increasing referral rates by 52%.
  • Documented and resolved metric which led to system.
  • Implemented trauma-informed therapy techniques in treatment plans, contributing to a 72% decrease in PTSD symptoms among clients with co-occurring disorders.
  • Organized framework to raise awareness about substance use disorders, resulting in 8 of new referrals and community engagement.
  • Developed contingency management protocols, achieving a 81% reduction in treatment drop-out rates within 6 months.
  • Assessed over 14 clients for substance use disorders using DSM criteria and collaborated with multi-disciplinary teams to establish integrated treatment plans.
  • Monitored client progress using SAP tracking tools, resulting in a 53% reduction in substance use relapse rates over three years.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led weekly group therapy sessions for 3 clients, fostering peer-support and reducing relapse rates by 16%.

Affiliations

  • Certified Case Manager (CCM) through Case Management Society of America
  • American Counseling Association (ACA)
  • Association for Behavioral and Cognitive Therapies (ABCT)
  • Facilitator for Alcoholics Anonymous (AA) Meetings
  • Participated in Colorado Department of Behavioral Health Coalition
  • Rotary International
  • Certified Instructor for Relapse Prevention via NAADAC
  • Member of State Board of Substance Abuse Counseling Illinois
  • Project Management Institute
  • Society of Women Engineers

Certifications

  • Certified Clinical Trauma Professional (CCTP) - Vantage
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Apple Certified Associate (ACA)
  • Certified Business Analysis Professional (CBAP)
  • Certified Anger Management Specialist (CAMS-I)
  • Certified Public Accountant (CPA)
  • CompTIA Network+
  • Certified Peer Recovery Specialist (CPRS)
  • Certified Co-Occurring Disorders Professional (CCDP)
  • Certified Rehabilitation Counselor (CRC)

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