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Skills

  • Project management
  • Project organization
  • Team Leadership
  • Cargo shipment estimations
  • Communications
  • Document scanning
  • Shipping method determination
  • Cargo unloading
  • Data Management
  • Process improvement

Work Experiences

  • Started it.
  • Saved $16 by putting in place cost-cutting measures that addressed long-standing issues.
  • Recommendation
  • Made a proposal
  • On-site training was provided by me.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Guided
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Advised
  • Transported Power BI to 6 months customer locations.

Summaries

  • Deadline-driven
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Versatile
  • Customer service specialist with 10 years of process experience who is dedicated and detail-oriented.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Professional with over 18 years of experience in project management and process improvement initiatives across the enterprise.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Articulate

Accomplishments

  • Reduced customs clearance times by 81% through building effective relationships with customs brokers and optimizing documentation processes.
  • Optimized HTS code classification processes, reducing errors by 78% and ensuring faster customs clearance.
  • Collaborated with marketing and sales departments to prepare export documentation for new international markets, leading to a 18% increase in export sales.
  • Established a monthly export compliance review, ensuring up-to-date adherence to changing regulations and avoiding potential fines or penalties.
  • Developed internal procedures for handling international hazardous material shipments in full compliance with U.S. and international safety regulations.
  • Achieved Six Sigma certification in international trade compliance, demonstrating a deep understanding of global export regulations.
  • Prepared detailed export risk assessments that allowed the company to mitigate compliance risks and maintain a 100% track record for export regulation adherence.
  • Designed and implemented a forecasting model to reduce shipment delays by 55%, improving overall delivery accuracy and customer satisfaction.
  • Trained over 11 employees on export regulations and shipping documentation, improving overall compliance and reducing potential export delays.
  • Ensured compliance with ITAR, EAR, and OFAC regulations, leading to human resources passing government audits with zero violations.

Affiliations

  • Logistics and Supply Chain Management Society
  • Exporters Club Network
  • Rotary International
  • Association for Computing Machinery
  • International Chamber of Commerce (ICC) - Incoterms Certification
  • Export Control Professional Certification Program
  • Customs Compliance and Trade Law Association
  • Association for Supply Chain Management (ASCM)
  • World Trade Organization (WTO) Membership
  • World Customs Organization (WCO) Membership

Certifications

  • Apple Certified Associate (ACA)
  • Certified Export Specialist (CES) by the National Association of Foreign-Trade Zones (NAFTZ)
  • International Maritime Dangerous Goods (IMDG) Code Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified International Freight Forwarder (CIFF) by WCAworld Academy
  • Supply Chain Professional Certification (CSCP) by APICS
  • International Air Transportation Association (IATA) Dangerous Goods Regulations (DGR) Certification
  • Export Control Compliance Certification by Export Compliance Solutions and Consulting
  • CompTIA A+ Technician
  • Certified Trade Compliance Specialist (CTCS) by Trade Compliance Group

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