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Skills

  • Conflict resolution
  • Operational improvement
  • Supervision
  • Inspection reviews
  • Strong verbal communication
  • Business operations
  • Relationship development
  • Food preparation
  • Team management
  • Risk management processes and analysis

Work Experiences

  • Improved locomotive material expense tracking by 5%.
  • Looked at import and export documents to figure out what was in the cargo and then classified the items into different tariff or fee groups.
  • Installed, tested, and maintained alarm systems to ensure that they worked properly.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Invented
  • Reviewed production schedules, drawings, and materials to gain a better understanding of the job details prior to the start of the project.
  • Measured yardage and looked for stray golf balls.
  • Recommendation
  • Answered 17 calls per one year to help customers with their questions and concerns.
  • Guided

Summaries

  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Adobe Creative Suite and Salesforce are both Microsoft Excel proficient.
  • Proactive
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Ambitious
  • Professional with over 18 years of experience in project management and process improvement initiatives across the enterprise.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Collaborate with commercial lenders to achieve sales targets.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.

Accomplishments

  • Successfully managed all export arrangements for a customer base in standard, increasing repeat business rate by 28%.
  • Monitored market conditions to adapt to international trade regulations, resulting in a 66% smoother logistics flow across international borders.
  • Implemented a robust product classification system for the export of ServiceNow, decreasing customs rejections by 42%.
  • Identified and mitigated potential risks regarding export sanctions by conducting thorough compliance audits and screening processes.
  • Collaborated with key vendors and carriers, reducing transportation costs by 55% while maintaining service quality.
  • Resolved product issue through consumer testing.
  • Developed and implemented a vendor rating system, leading to 69% improvement in carrier performance and accountability.
  • Reduced customs clearance times by 81% through building effective relationships with customs brokers and optimizing documentation processes.
  • Successfully coordinated transportation and logistics for high-value shipments, reducing damage incidents by 76%.
  • Prepared detailed export risk assessments that allowed the company to mitigate compliance risks and maintain a 100% track record for export regulation adherence.

Affiliations

  • Logistics and Supply Chain Management Society
  • Foreign Trade Association (FTA)
  • Toastmasters
  • International Federation of Freight Forwarders Associations (FIATA)
  • Shipping and Freight Resource Network
  • Institute of Export & International Trade (IOE&IT)
  • Customs Compliance and Trade Law Association
  • Society of Human Resource Management
  • Rotary International
  • Council of Supply Chain Management Professionals (CSCMP)

Certifications

  • Certified International Freight Forwarder (CIFF) by WCAworld Academy
  • Global Import Compliance Certification (GICC) by CCL Compliance
  • ICC Academy Export/Import Certificate
  • Certified Specialist in Transportation & Logistics (CSTL) by Institute of Logistical Management (ILM)
  • CompTIA Network+
  • Export Manager Professional (EMP) Certification by Lief Group
  • Certified Trade Compliance Specialist (CTCS) by Trade Compliance Group
  • ServSafe
  • Salesforce
  • Export Control Compliance Certification by Export Compliance Solutions and Consulting

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