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Skills

  • Stakeholder relations
  • Organization
  • Budget forecasting
  • Budget development
  • Team management
  • Supervision
  • Vendor relationship management
  • Budgets
  • Regulatory compliance
  • Coaching and mentoring

Work Experiences

  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Increased revenue while also effectively targeting new markets by executing risk assessment and process improvement.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Employees were delegated procedure daily tasks, which streamlined daily progress and efficiency.
  • Worked directly with management, Circulation District Sales Managers, and the initiative department to brainstorm, discuss strategy, and mitigate process issues.
  • By evaluating the effectiveness of metric and system projects, I was able to increase profits.
  • Looked at each employee's individual strengths and started a mentoring program to help them improve in areas where they were weak.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Kept track of 10 employees' daily activities and devised plans to address issues that resulted in category.
  • Developed systems and procedures to improve operational quality and team efficiency while delivering business strategy.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Circulation District Sales Manager is a multi-talented Circulation District Sales Manager who is consistently rewarded for planning and operational improvements.
  • Dedicated to providing excellent metric services and efficient conflict resolution.
  • Customer-focused General Manager with 8 years of experience who is committed to expanding cross-functional collaboration and budget management.
  • Achieved a 43% increase in digital subscriptions.
  • Accomplished Circulation District Sales Manager.
  • Well-versed in strategic planning and a stickler for deadlines.
  • Ready to take on new challenges and work with a dynamic organization to achieve success.
  • Strong track record of developing precise and targeted business operations plans, managing method areas, evaluating performance, and implementing change.
  • Accomplished Circulation District Sales Manager with over 10 years of experience in subscription sales strategies, territory management, and operational optimization. Proven track record of increasing subscriber base by 27% and reducing operational costs by $201,000 annually.

Accomplishments

  • Built and nurtured relationships with influential clients, securing long-term subscription renewals with a 74% renewal rate.
  • Led several initiatives to reduce delivery inconsistencies, achieving an on-time delivery rate of 74%.
  • Improved customer communication channels that resulted in enhanced service standards and a 76% increase in renewal rates.
  • Collaborated with the HR department to optimize recruitment processes, reducing onboarding time by several months and improving employee retention by 55%.
  • Executed large-scale sales training sessions, resulting in the closure rate improvement by 74% across the district.
  • Designed customized onboarding plans for new sales recruits, reducing time-to-productivity by 27%.
  • Coordinated with vendors for optimized newspaper distribution, reducing delivery delays by 85% and improving customer satisfaction.
  • Led direct sales efforts that outperformed annual performance targets by 71%, helping secure market leadership within Columbus.
  • Spearheaded a targeted advertising initiative, leading to a 52% increase in organic subscriber growth.
  • Developed customer loyalty programs that increased subscription renewals by 30% in the first year of implementation.

Affiliations

  • Association of Independent Newspaper Distributors
  • Institute of Supply Chain Management (ISCM)
  • International Association of Business Communicators (IABC)
  • National News Media Association (NMA)
  • National Association of Social Workers
  • Association for Computing Machinery
  • Global Association for Digital Marketing & Advertising Professionals
  • Lions Club
  • American Marketing Association
  • American Society of Safety Professionals

Certifications

  • Certified Supply Chain Professional (CSCP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Customer Obsession - Advanced Certification by LinkedIn Learning
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • Social Media Marketing Certification by Hootsuite
  • Negotiation Mastery Certification from Harvard Online Business School
  • Project Management Professional (PMP) by process
  • Professional Certified Marketer (PCM) by AMA in Sales Management

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