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Skills

  • Data-driven decision making
  • Client-focused coaching
  • Project organization
  • Interpersonal communication
  • Alcohol and substance abuse
  • Career planning
  • Cohort training program development
  • Counseling and therapy
  • Academic improvement support
  • MS Office

Work Experiences

  • Transported Microsoft Excel to several months customer locations.
  • Consulted with department heads to align coaching practices with wider company objectives, which resulted in a 75% increase in achieved KPIs.
  • Consulted with department heads.
  • Achieved a 29% reduction in work-related stress.
  • Collaborated with cross-functional teams.
  • Collaborated with HR to enhance coaching methodologies.
  • Advised peers on leadership opportunity readiness, helping expedite upskilling goals and fostering faster promotions.
  • Adapted peer group coaching delivery based on analytics.
  • Conducted evaluations of coaching programs.
  • Broke down barriers among remote teams by leading virtual peer coaching programs, generating 18 in value by reducing turnover rates.

Summaries

  • Students' socioeconomic and cultural differences are taken into account.
  • Clear understanding of process improvement and workflow optimization as well as client relations training.
  • Demonstrating risk assessment and stakeholder engagement expertise
  • Determined School Counselor with a track record of success in assisting students in achieving educational and personal goals.
  • Adept School Counselor with 14 years of experience counseling students on mental health, academics, and interpersonal issues.
  • Achieved a 56% increase in team motivation.
  • Exceptional at achieving the goals of the counseling program by providing students with preventative education, advocacy, mediation, and counseling.
  • When counseling students and interacting with parents and administrators, I am a respectful active listener.
  • Within Miscellaneous, senior Peer Coach and outstanding performer in budget management and project management.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Assessed individual skill gaps and developed person-specific action plans, resulting in a 76% increase in competency achievements.
  • Resolved product issue through consumer testing.
  • Directed 4-week peer development courses, supporting internal growth and accelerating career milestones for 12 team members.
  • Led resilience training leading to an overall 73% reduction in team burnout across a 17-month period.
  • Supported peers within the learning programs, achieving participation rates of 46% and skill-mastery rates exceeding 3%.
  • Provided peer-level support in professional development, resulting in team members achieving 10 certifications in category.
  • Consulted with leadership to adapt peer coaching methods towards company’s objectives, resulting in a 33% increase in KPIs alignment.
  • Guided peers through role transitions, increasing adaptability and job satisfaction rates within the first several months by 18%.
  • Incorporated data-drive feedback into peer coaching leading to a 31% increase in self-assessment accuracy on individual progress.
  • Developed cross-functional collaboration strategies that increased communication efficiency by 74%, improving project deliverables.

Affiliations

  • Society for Human Resource Management (SHRM)
  • International Association of Administrative Professionals
  • Resilient Informed EAP Forum
  • Learning and Performance Institute (LPI)
  • Learning and Development Practitioners' Association
  • Organizational Development Network (ODN)
  • Project Management Institute
  • Association for Computing Machinery
  • Workplace Bullying Institute – Conflict Management Education
  • Jaycees

Certifications

  • ServSafe
  • Certified Public Accountant
  • Certified Performance Improvement Professional (CPI)
  • ICF Certified Professional Coach (PCC track)
  • Cisco Certified Internetwork Expert (CCIE)
  • Train-the-Trainer Certification in Coaching 2018
  • Personal Agility Coach Certification (ICP-PAC)
  • Advanced Certified Scrum Master (A-CSM)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Professional Certificate in Employee Onboarding Process Optimization

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