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Skills

  • Building relationships with central banks
  • Regulatory compliance
  • External Auditing Collaboration
  • Financial reporting in accordance with initiative
  • Multilingual Communication for International Transactions
  • Process improvement
  • Data privacy and security in financial transactions
  • Customer service
  • Organization
  • Multi-country payment processing expertise

Work Experiences

  • Achieved accurate settlements.
  • Couriered shipments to branches across Raleigh.
  • Collaborated with software engineers.
  • Conducted thorough reconciliations.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Accumulated $6 annually in additional revenues from high-volume forex clients by optimizing timing on large currency trades.
  • Conducted root cause analysis on foreign-settlement issues.
  • Looked for industry trends on social media and through online sources.
  • Accurately processed exchange control forms.
  • Adopted new digital workflow optimizations.

Summaries

  • Compliance monitoring.
  • Adept at reviewing, reconciling, and correcting high-volume forex transaction logs.
  • Conducted compliance monitoring for forex transactions.
  • Achieved efficiency through automation and digital workflow restructuring.
  • Collaborated with external auditors.
  • Strengths in strategic planning and client relations backed up by Miscellaneous training.
  • Astute Exchange Control Clerk with demonstrated success in advising clients on the best timing for forex buys and sells, thanks to close monitoring of exchange rate movements. Noted for consistently improving client forex returns.
  • Achieved faster and more accurate processing times.
  • Achieved 70% accuracy in currency transactions.
  • Collaborated with international banks.

Accomplishments

  • Suggested and adapted new reporting standards to enhance transparency in foreign currency transactions, improving audit trail clarity and reducing auditor follow-up queries.
  • Facilitated key external audits by preparing detailed reports and maintaining accurate documentation of currency transactions, reducing auditor queries by 70%.
  • Improved the financial logs discrepancy resolution process, leading to a 64% increase in accuracy during month-end reconciliations.
  • Analyzed and investigated discrepancies in daily forex transactions valued at $13, leading to prompt issue resolution and prevention of further errors.
  • Resolved product issue through consumer testing.
  • Assisted management in achieving a 64% reduction in operational audit findings by updating procedural documentation in alignment with compliance requirements.
  • Collaborated with team of 16 in the development of metric.
  • Analyzed multi-currency transactions using ServiceNow, reducing processing time by 68% and increasing overall departmental productivity.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Generated high-value client-specific reports on forex transactions, forecasting market trends which contributed directly to their trading decisions.

Affiliations

  • Rotary International
  • International Association for Exchange Control and Compliance (IAECC)
  • American Society of Safety Professionals
  • Society for Worldwide Interbank Financial Telecommunication (SWIFT) User Group
  • Foreign Trade & Exchange Compliance Professionals (FTECP)
  • Jaycees
  • International Association of Administrative Professionals
  • Certified Treasury Professional (CTP) Certification
  • Financial & Regulatory Technology Professionals Network
  • International Council of Nurses

Certifications

  • Certified Anti-Money Laundering Specialist (CAMS)
  • Certified IFRS Professional
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Certified Professional (SHRM-CP)
  • Certificate in Financial Markets Operations (FMO)
  • CompTIA A+ Technician
  • Banking Risk Management Certification
  • Certified Treasury Professional (CTP)
  • CompTIA Security+
  • Financial Risk Manager (FRM)

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