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Skills

  • Project organization
  • Stakeholder communication and engagement
  • Program impact assessment
  • Communications
  • Performance Metrics Development
  • Operational improvement
  • Employee performance data analysis
  • Process waste reduction strategies
  • Team building
  • First Aid/CPR

Work Experiences

  • Aligned KPIs across multiple departments.
  • Achieved a method.
  • Achieved company-wide cost reductions of $14.
  • Answered 6 calls per 6 months to help customers with their questions and concerns.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Investigated and conducted research in project management, data analysis, and team leadership.
  • Aligned KPIs with business objectives.
  • Built positive relationships with external partners.
  • Achieved process.
  • Collaborated with regional managers to align KPIs across multiple departments, contributing to their 17% growth in output.

Summaries

  • Advanced use of evaluative frameworks.
  • Achieved demonstrable results.
  • Evaluation Intern is a multi-talented Evaluation Intern who is consistently rewarded for planning and operational improvements.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Helping business leaders understand all aspects of operations is something I'm used to.
  • Within Miscellaneous, senior Evaluation Intern and outstanding performer in process improvement and risk assessment.
  • Achieved measurable success in key outcomes for human resources.
  • Achieved measurable improvements in client engagement by 33%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Top-notch administrator with a well-organized and financially savvy approach.

Accomplishments

  • Drafted evaluation reports used in key decision-making meetings, contributing to process improvements impacting Cedar Works.
  • Designed and distributed comprehensive program surveys, yielding a 79% increase in response rate among target participants.
  • Developed a multi-tiered evaluation approach that streamlined reporting for upper management, reducing report preparation time by 4 hours per week.
  • Resolved product issue through consumer testing.
  • Presented data insights from the evaluation of standard to senior leadership, securing an additional $16 in funding.
  • Translated data-driven insights into recommendations that led to 3% increase in project efficiency.
  • Streamlined survey data analysis process, reducing completion time by 73%.
  • Documented and resolved method which led to procedure.
  • Led initiative that resulted in reducing survey response time by 18%, increasing data collection efficiency.
  • Developed a monitoring and evaluation system that ensured compliance with procedure, mitigating potential risks.

Affiliations

  • Global Public Policy Network (GPPN)
  • Association of Information Technology Professionals
  • Association for Public Policy Analysis and Management (APPAM)
  • International Society for Quality of Life Studies (ISQOLS)
  • Consortium of Social Science Associations (COSSA)
  • Data Science for Social Good Fellowship
  • Academy of Management – Research Methods Division
  • American Medical Informatics Association
  • Society of Market Research Analysts
  • Young Evaluation Professionals (YEP) Network

Certifications

  • Performance Management and KPI Development Certificate
  • Advanced Certification in Program Impact Evaluation
  • Tableau Data Analytics Professional Certificate Microsoft Excel
  • Survey Implementation and Management Certification metric
  • Certified Public Accountant
  • Humanitarian Program Evaluation Certification 2018
  • Leadership in Program Monitoring and Evaluation (M&E) Certification
  • Certified Practitioner in Theory of Change Columbus
  • Certification in Survey Design and Implementation Phoenix
  • Certification in Mobile Data Collection for Evaluations Portland

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