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Skills

  • Product ordering
  • Credit and collections
  • Heavy lifting
  • Budgets
  • Marketing and advertising
  • Search Engine Optimization (SEO)
  • Budgeting and Allocation 
  • Business operations
  • Financial records and processing
  • Communications

Work Experiences

  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Implemented optimal sales strategies for the Chicago market in order to meet commercial objectives.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Achieved 23% cost savings in future campaigns.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Planned and implemented innovative strategies to meet goals and increase long-term profitability.
  • Developed, implemented, and improved business development strategies based on company objectives, product specifications, market data, and budget constraints.
  • Collaborated with marketing teams to create, deploy, and optimize effective campaigns for Marketing and Communications clients.

Summaries

  • Prepared to bring 5+ years of progressive experience to a challenging position where I can have a long-term impact on the company's and customers' success.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Excited to bring my stakeholder engagement experience to my new position.
  • Recognized on a regular basis for outstanding performance and contributions to the Marketing and Communications industry's success.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Clear understanding of cross-functional collaboration and data analysis as well as risk assessment training.
  • With exceptional Marketing and Communications expertise and top-notch communication abilities, talented in forecasting, project management, and strategic planning.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Dedicated to learning, growing, and succeeding in Marketing and Communications.
  • 5 years of experience in customer acquisition and brand storytelling.

Accomplishments

  • Resolved product issue through consumer testing.
  • Guided the rollout of process, positioning it within top 6 trending topics on program within 6 months.
  • Developed and launched social media campaigns across platforms including QuickBooks, driving a 28% increase in engagement and brand visibility.
  • Strategized and implemented a cross-channel marketing plan that achieved a 77% increase in app downloads over the past year.
  • Implemented A/B testing for paid ads driving a 69% improvement in ROI across digital advertising platforms.
  • Established and managed partnership collaborations with Harbor & Co., fostering 11 successful co-branding campaigns that drove 64% engagement uplift.
  • Documented and resolved system which led to program.
  • Key contributor to the development of standard first-ever e-commerce email campaign strategy, resulting in 59% growth in repeat customer purchases.
  • Collaborated with video production teams to create highly engaging content for digital distribution, driving a 20% increase in views and shares on QuickBooks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • American Marketing Association
  • Freemason
  • Adobe Certified Expert in Photoshop 2020
  • Rotary International
  • Jaycees
  • Society for Digital Agencies (SoDA), Affiliate 2023
  • Social Media Marketing Society (SMMS)
  • National Retail Federation (NRF), Marketing and Communications Committee
  • HubSpot Academy Inbound Certified (2023)
  • Association for Consumer Research (ACR), Active Member 2017

Certifications

  • Marketo Certified Expert (MCE)
  • Google Ads Search Certification
  • Digital Branding and Engagement Program by Curtin University via edX
  • Certified Marketing Professional (CMP) by AMA
  • SEO Specialization by Moz Academy
  • Digital Strategy and Planning Course by DMI 2015
  • Cisco Certified Internetwork Expert (CCIE)
  • Paid Social Media Mastery by Udemy
  • Certified Brand Strategist (CBS)
  • Digital Marketing Certified Associate (DMCA) from Simplilearn

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