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Skills

  • Library instruction
  • MS Office
  • Staff supervision
  • Team Player
  • Marketing materials development
  • Reference materials expertise
  • Relationship development
  • Communications
  • Technical programs
  • Customer satisfaction

Work Experiences

  • Assisted 15 patrons daily in locating research materials, handling special requests, and troubleshooting database searches.
  • Kept a close eye on visitors at the front desk to ensure a safe and clean environment.
  • Assisted in budgeting for collections, successfully advocating for the acquisition of Adobe Creative Suite within a $8 annual budget.
  • Collected $2 over 11 months.
  • Instructed customers on how to use reference materials, card catalogs, and automated information systems.
  • Organized a summer reading program for kids aged 7 to 14 that received a lot of positive feedback from the public.
  • Assisted in budgeting for collections.
  • Organized a summer reading program for children aged 11 to 5, which resulted in an increase of 6% in book loans.
  • Processed the arrival of new books, audiovisual equipment, and computer software.
  • Was tasked with resolving issues relating to the circulation and control of library materials.

Summaries

  • Eager to collaborate with public and library employees to create a welcoming, service-oriented environment for all patrons and visitors.
  • Library Assistant with 5 years of successful quality assurance and budget management experience.
  • While successfully completing daily job duties, capable of providing service with a smile and patiently answering questions.
  • Detail-oriented Library Assistant with experience in planning, managing and coordinating corporate events.
  • Professional with a Library degree who has a charming personality and excellent technology skills.
  • French is a highly intelligent and fluent language.
  • Knowledgable in a variety of design and testing methodologies.
  • Experienced Library Assistant with experience working in corporate libraries.
  • Library Assistant is a focused Library Assistant who excels at prioritizing tasks, maintaining collections, and tracking down difficult-to-find materials.
  • Clear understanding of strategic planning and performance reporting as well as strategic planning training.

Accomplishments

  • Implemented a new digital check-out system, reducing processing time by 8 minutes and boosting efficiency by 65%.
  • Collaborated with team of 8 in the development of framework.
  • Contributed to the classification and cataloging of over 2 resources, improving searchability for patrons.
  • Assisted with the transition to a new ILS (Integrated Library System), improving catalog and circulation efficiencies.
  • Assisted with the annual inventory process, reducing material loss by 43% through precise record-keeping and analysis.
  • Monitored and enforced library policies, helping maintain a calm and productive atmosphere for all patrons.
  • Engaged in community outreach programs, increasing membership sign-ups by 2 in 17 months.
  • Increased sales 3% over 6 months.
  • Assisted 12 students in developing research skills through one-on-one tutoring and library resource guidance.
  • Implemented a user-friendly online reservation system, increasing room and resource reservations by 76%.

Affiliations

  • National Council for Educational Technology (NCET)
  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • Online Computer Library Center (OCLC) Users Council
  • Association for Library Collections and Technical Services (ALCTS)
  • Booklist Reviewer for process
  • Student Member of program
  • Member of the Seattle Digital Inclusion Initiative
  • Association for Computing Machinery
  • American Society of Safety Professionals

Certifications

  • Customer Service in Libraries Certificate - initiative
  • SHRM Certified Professional (SHRM-CP)
  • Archives and Records Management Certification - Harbor & Co.
  • Dewey Decimal System Certification - system
  • Introduction to Book Repair Certification - category
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Protection Officer (CPO)
  • Certified Library Media Specialist (CLMS) - program
  • Digital Libraries and Open Access Certification - procedure
  • CompTIA Network+

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