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Skills

  • Process improvement
  • Conflict resolution and problem-solving
  • Inventory Reduction Techniques
  • First Aid/CPR
  • Communications
  • Assessment of library collections
  • Digitization of archival materials
  • Catalogue and sort procedures
  • Library budget oversight
  • Regulatory compliance

Work Experiences

  • Collaborated with compliance to introduce a self-service kiosk system, reducing staff labor hours by 7 per month.
  • Collaborated with initiative to secure a process worth $4, which was used for library expansion and technology upgrade.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Boosted program popularity.
  • Had an excellent attendance record and was always on time for work.
  • Saved $16 by putting in place cost-cutting measures that addressed long-standing issues.
  • Authored and published library newsletters monthly.
  • Communicated important announcements.
  • Was in charge of cataloging and sorting books and library materials.
  • Conducted educational workshops.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Contributed to increased circulation accuracy.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Attracted over 6 participants.
  • Guest service expert with knowledge of reference materials and library learning aids.
  • Achieved a 34% reduction in staff labor hours.
  • Collaborated with finance to introduce new self-service technologies.
  • Created efficient workflows.
  • Boosted community involvement by 58% within 2024.
  • Contributed to optimized resource management.

Accomplishments

  • Worked closely with local schools and organizations to create educational materials in partnership with library resources.
  • Coordinated with metric to co-host educational events, attracting over 4 attendees and increasing library visibility.
  • Documented and resolved metric which led to framework.
  • Organized and maintained the library's digital catalog, reducing search times by 77% through optimized metadata tagging.
  • Coordinated interdepartmental efforts during major library events, facilitating smooth operations and event success.
  • Introduced new inventory management software that decreased lost material instances by 46%.
  • Improved budget forecasting accuracy by 41% through more systematic record-keeping and reporting practices.
  • Helped launch a weekly digital literacy workshop, increasing community engagement in technology services by 67%.
  • Designed a statistics reporting system to track user engagement and borrowing trends, supporting effective resource allocation decisions.
  • Collaborated with team of 10 in the development of method.

Affiliations

  • Member of The American Society for Indexing (ASI): Applied indexing methods to improve catalog accuracy.
  • Certified Library Support Staff (CLSS) through the American Library Association.
  • Association of College and Research Libraries (ACRL) - Engaged in conferences focused on academic library support and development.
  • Association for Library Service to Children (ALSC) - Participated in programs aimed at enhancing children's literacy and digital learning.
  • Library and Information Technology Association (LITA) - Attended multiple professional seminars on library technologies, including Workday.
  • Past membership in the Association for Rural & Small Libraries (ARSL), supporting resource access in underserved rural areas.
  • Volunteer with the National Archive Workers Affiliates (NAWA), helping preserve important historical documents deposited in public libraries.
  • Toastmasters
  • Participation in North American Serials Interest Group (NASIG) - Focused on the improvement of digital and periodical resources in the library's collection.
  • Relevant participation in the Association of Research Libraries (ARL) discussion forums helping shape policy and collection growth.

Certifications

  • First Aid/CPR Certified
  • Certified Library Information Technician (CLIT) by Cedar Works
  • Book Repair and Binding for Public Institutions Certification
  • Organization of Information Certificate by Vantage
  • Creative Literacy Programming for Adults Certification
  • Certified Information Professional (CIP) by AIIM
  • American Library Association (ALA) Library Support Staff Certification (LSSC)
  • Salesforce
  • Customer Service Excellence in Libraries Certification by Cedar Works
  • SHRM Certified Professional (SHRM-CP)

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