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Skills

  • Budgets
  • Contraband detection and prevention methodologies
  • Organization
  • Business operations
  • Team management
  • Mentorship and staff development
  • Multilingual communication skills
  • Inmate disciplinary processes
  • Process improvement
  • Internal and external stakeholder collaboration

Work Experiences

  • Conducted detailed security audits, resulting in the discovery and removal of security vulnerabilities in Chicago.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Boosted facility productivity.
  • Solved framework issues, improved operations, and provided excellent customer service.
  • Achieved results within 12 months.
  • Achieved a 76% improvement in inmate rehabilitation rates.
  • Developed a facility-wide conflict resolution training program that reduced incidents of violence by 32%.
  • Had an excellent attendance record and was always on time for work.
  • Double-checked all book-ins and discharges, ensuring that all charges had paperwork and that all discharges had discharge orders.

Summaries

  • Aligned security operations with evolving compliance standards.
  • Committed to ensuring inmate health.
  • Aligned procedures with regulatory standards.
  • When necessary, proficiency in the use of self-defense techniques and weapons.
  • Committed to maintaining security through the use and education of advanced contraband detection methods, decreasing unauthorized items by 62%.
  • Certified in first aid and CPR, as well as the ability to recognize and diffuse potentially dangerous situations.
  • Sergeant of Correctional Officers with a firm and assertive demeanor.
  • Achieved a 49% reduction in unauthorized inmate movements.
  • Costs were consistently reduced while profits were increased.
  • During any given shift, Analytical Correctional Officer Sergeant can supervise 11 to 17 security personnel.

Accomplishments

  • Created new communication protocols between security personnel, reducing response times during emergencies by 22%.
  • Supervised daily operations for a correctional facility housing over 18 inmates, ensuring security protocols and safety measures were strictly adhered to.
  • Achieved PMP in crisis management and used it to redesign the facility's emergency response strategy.
  • Coordinated internal investigations of inmate disturbances, contributing to reducing recurring incidents by 68% over 2022.
  • Led initiative to improve inmate rehabilitation programs, reducing recidivism rates by 45% in Austin.
  • Collaborated with team of 4 in the development of framework.
  • Directed crisis management and de-escalation initiatives that mitigated risks and maintained order during inmate riots.
  • Served as expert witness and key liaison in system court cases, providing detailed testimony that influenced case outcomes.
  • Resolved product issue through consumer testing.
  • Improved physical security measures by upgrading perimeter security systems, contributing to a 63% decrease in unauthorized entry attempts.

Affiliations

  • Association of Information Technology Professionals
  • Toastmasters
  • International Community Corrections Association (ICCA)
  • Jaycees
  • National Organization of Black Law Enforcement Executives (NOBLE)
  • National Tactical Officers Association (NTOA)
  • Association for Supply Chain Management (APICS)
  • National Sheriffs' Association (NSA)
  • Society of Human Resource Management
  • Prison Education Network (PEN)

Certifications

  • Salesforce
  • Intelligence-Led Policing in Correctional Facilities Certification - standard
  • Certified Protection Professional (CPP) - ASIS International
  • SHRM Certified Professional (SHRM-CP)
  • Firearms Instructor Certification - initiative
  • Advanced Investigative Techniques for Corrections Professionals - Vantage
  • Correctional Behavioral Health Certification - National Commission on Correctional Health Care (NCCHC)
  • Times of Crisis: Leadership in Correctional Management Certification - procedure
  • Inmate Classification System Management Certification - Brightline
  • Correctional Officer Captain Leadership Program - framework

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