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Skills

  • MS Office
  • Intake and processing procedure optimization
  • Inmate classification systems
  • Method equipment
  • Policy development and procedural improvements
  • Supervision
  • Advanced verbal and written communication
  • Contraband detection and prevention methodologies
  • Inmate behavior assessment and monitoring
  • Process improvement

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assigned officer tasks such as cleaning cells and stocking clean laundry to keep the prison running smoothly.
  • Developed and supervised contraband prevention programs that resulted in 5 fewer seizures of illegal items.
  • Adjusted facility-wide lockdown procedures.
  • Collaborated with top-level management to improve reentry programs, contributing to a 82% reduction in recidivism.
  • Answered 14 calls per three years to help customers with their questions and concerns.
  • Developed contraband prevention programs.
  • Avoided escalation.
  • Developed and executed training programs that increased officer proficiency in crisis management by 73%.
  • Contributed $8 to state projects.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Strengths in vendor management and quality assurance backed up by Law Enforcement and Security training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Committed to ensuring inmate health.
  • Collaborated seamlessly with local law enforcement, assisting in external investigations and sharing insights essential for re-arrest efforts.
  • Excellent courtroom experience as well as the ability to transport inmates.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • While supervising and monitoring staff and offenders, I am committed to upholding ethical and moral standards.
  • Assisted in external investigations.
  • Achieved a 49% reduction in unauthorized inmate movements.

Accomplishments

  • Collaborated with local law enforcement agencies in Columbus during re-arrest operations, providing strategic insights and operational support.
  • Mentored and coached junior officers, leading to the promotion of 2 officers and the development of leadership-ready personnel.
  • Documented and resolved system which led to standard.
  • Created new communication protocols between security personnel, reducing response times during emergencies by 22%.
  • Supervised the transition to new digital reporting tools, cutting documentation processing times by 44% and increasing accuracy.
  • Organized and chaired cross-departmental meetings to review security protocol updates and ensure compliance with new legislation.
  • Revised facility access control measures using Power BI, achieving a 83% reduction in unauthorized personnel access.
  • Led initiative to improve inmate rehabilitation programs, reducing recidivism rates by 45% in Austin.
  • Improved physical security measures by upgrading perimeter security systems, contributing to a 63% decrease in unauthorized entry attempts.
  • Created prison-wide educational workshops for officers, increasing their understanding of mental health and de-escalation tactics, improving inmate interactions.

Affiliations

  • American Correctional Association (ACA)
  • Association for Computing Machinery
  • American Society of Safety Professionals
  • Jaycees
  • Public Safety Leadership Development Program (PSLDP)
  • Association of State Correctional Administrators (ASCA)
  • American Board of Certification in Homeland Security (ABCHS)
  • Freemason
  • American Medical Informatics Association
  • National Sheriffs' Association (NSA)

Certifications

  • Firearms Instructor Certification - initiative
  • Crisis Intervention Team (CIT) Officer - category
  • Hostage Negotiation Certification - category
  • Correctional Behavioral Health Certification - National Commission on Correctional Health Care (NCCHC)
  • Certified Protection Professional (CPP) - ASIS International
  • Times of Crisis: Leadership in Correctional Management Certification - procedure
  • Certified Risk Assessment Specialist (CRAS) Cedar Works
  • Security Threat Group (STG) Coordinator Certification - Georgia/initiative
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified Systems Engineer (MCSE)

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