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Skills

  • Process improvement
  • Gluten-free baking
  • Time management
  • Client relationship management
  • Standard equipment
  • Communications
  • Management
  • Collaboration with external vendors
  • Project management
  • Commercial production

Work Experiences

  • Achieved high customer satisfaction.
  • Mixed dough, scaled breads and cakes, fried doughnuts, and handled all aspects of baking.
  • Based on seasonal trends.
  • Applied techniques to improve workspace efficiency.
  • Achieved 20% revenue growth over one year.
  • Achieved growth in specialty order sales by 37%.
  • Created new products using seasonal ingredients, holidays, and dessert trends as inspiration.
  • Collaborated with clients on custom cakes.
  • Was responsible for establishing and maintaining positive vendor relationships.
  • Achieved reduction over 18 months.

Summaries

  • Achieved a reduction in ingredient waste by 67%.
  • Applied to a wide range of cultural baking traditions.
  • Achieved a 26% uplift in orders.
  • Dedicated to providing excellent customer service.
  • Assistant Head Baker skilled in managing supplier relationships.
  • Achieved a 37% increase in client satisfaction.
  • Within Food and Beverage, senior Assistant Head Baker and outstanding performer in cross-functional collaboration and data analysis.
  • Assistant Head Baker is a multi-talented Assistant Head Baker who is consistently rewarded for planning and operational improvements.
  • Award-winning Baker bringing 6 years' experience in small bakery with high output. Exceptional knowledge of classic techniques and broad array of recipes.
  • Assistant Head Baker recognized for reducing ingredient waste.

Accomplishments

  • Planned and executed special promotions tied to national holidays, achieving 63% higher sales compared to the previous year's events.
  • Assisted in developing training materials for bakery staff, focusing on improving consistency in adherence to recipes and production benchmarks.
  • Participated in high-volume production of bread rolls, cakes, and pastries, achieving daily targets consistently for 2 consecutive months.
  • Collaborated on a wholesale contract with framework, increasing revenue by an additional 13 per month.
  • Utilized customer feedback to refine and enhance product quality, resulting in a 69% growth in new customer acquisition.
  • Maintained quality control by regularly inspecting ingredient deliveries and negotiating with vendors to ensure the best price-quality ratio.
  • Led bakery staff in adhering to health and safety standards, consistently passing health inspections with scores of system/program.
  • Successfully handled customer complaints by implementing a satisfaction guarantee, boosting repeat clients by 32%.
  • Streamlined prep processes by creating a task rotation schedule, cutting down preparation time during peak hours by 49%.
  • Led a team of 8 bakers, ensuring production schedules were met and improving bake consistency by 52%.

Affiliations

  • Rotary International
  • Eco-Friendly Food Packaging Initiatives Club
  • Certified Master Baker Program – Retail Bakers of America
  • Global Baking Trends Network
  • Master Baker Certification from Cedar Works
  • International Pastry Chefs Union
  • Bakers Guild of America
  • Jaycees
  • American Medical Informatics Association
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Pastry Chef (CPC) from Summit Group
  • CompTIA Security+
  • Advanced Pastry Techniques Certification from category
  • Certified Business Analysis Professional (CBAP)
  • HACCP (Hazard Analysis Critical Control Points) Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)
  • Certified Trainer in Baking Techniques from Lakeside Partners
  • Nutritional Baking Certification from Vantage
  • Google Certified Professional Cloud Architect

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