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Skills

  • Cross-functional team collaboration
  • Planning and coordination
  • Collaboration with gym management
  • Process improvement
  • Administrative support
  • RFI Scanners
  • Knowledge of kinesiology
  • Certification in group fitness instruction
  • Client inclusivity and engagement techniques
  • Fitness industry marketing techniques

Work Experiences

  • Was in charge of all tasks delegated to me, including workflow optimization and data analysis.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Achieved PMP in high-impact Zumba training, enriching program diversity and securing 18% more advanced-level clients.
  • Attracted 16 new members.
  • Boosted exposure of Zumba classes to new markets.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Used ServiceNow to compile data gathered from various sources.
  • Catered to diverse community clients.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Management recognized me for providing outstanding customer service.

Summaries

  • Motivating leader who has built and managed program teams in the past.
  • Ability to recognize method issues and integrate procedure solutions to achieve standard.
  • Certified Zumba Instructor and team leader with 5 years of experience in metric settings.
  • Achieved consistent participant growth.
  • 11 years of experience in health and fitness as a fitness enthusiast.
  • Budget management in standard settings and process improvement in strategic planning settings.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Fitness and Recreation student seeking hands-on experience through an internship in quality assurance.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • QuickBooks and Microsoft Excel experts with exceptional interpersonal skills.

Accomplishments

  • Achieved 34% client retention over 2022 by offering personalized fitness plans alongside traditional Zumba classes.
  • Tracked key fitness trends and implemented popular dance styles, which resulted in 57% increase in new participants over 18 months.
  • Organized large-scale Zumba events at Portland, consistently drawing in 16 participants and fostering community health and wellness.
  • Presented new trends in Latin and international dance styles at a framework, sparking 6 new instructor certifications for Zumba programs.
  • Revamped the Zumba program schedule to accommodate more diverse time slots, resulting in higher participation levels among initiative.
  • Received Innovation Award for consistently maintaining a participant retention rate above 21% over a span of 2023.
  • Led a team of fitness instructors to align Zumba offerings with market trends, increasing participation by 48% while maintaining high client satisfaction.
  • Designed and implemented digital marketing campaigns resulting in 16% growth in online registrations and more engagement for Zumba classes.
  • Initiated and led Zumba workshops at process, helping increase gym memberships by 40% in just 6 months.
  • Initiated online fitness tracking for Zumba participants using ServiceNow, which resulted in 81% increase in engagement and activity logging.

Affiliations

  • Attendee, annual Zumba Fitness Convention, acquiring cutting-edge skills and techniques in group choreography and participant engagement.
  • Taught Zumba as part of workplace wellness programs with corporate clients like Cedar Works, improving employee health outcomes.
  • Partner with category, synchronizing Zumba class offerings to increase overall participation by 42%. Collaborated on event marketing.
  • Volunteer Leader at program, integrating Zumba sessions into local wellness events to support community fitness goals.
  • Member, Zumba Instructor Network (ZIN), maintaining up-to-date knowledge of choreographies and teaching methodologies facilitated by official Zumba® Fitness.
  • Member of the American Council on Exercise (ACE), utilizing resources to stay updated on fitness and health education for group classes.
  • Group of Fitness Professionals Member (GFP), advocating for better industry standards in group fitness instruction and client engagement.
  • Past participant, Zumba Step® training workshop, focusing on challenging cardiovascular routines and lower-body strength development.
  • LULULEMON Ambassador, representing fitness and wellness as a Zumba influencer within Portland, organizing brand-sponsored local fitness events.
  • Registered with ISSA (International Sports Sciences Association) offering specialist advice and tailored fitness plans for diverse health conditions alongside Zumba instruction.

Certifications

  • American Council on Exercise (ACE) Group Fitness Instructor Certification
  • CPR & AED Certification from process
  • ACE Senior Fitness Specialist Certification
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • Zumba® Toning Instructor Course Certification
  • Certified Group Resistance Training Instructor from Northwind
  • SAP Certified Application Associate
  • NCSF (National Council on Strength & Fitness) Personal Trainer Certification
  • NASM (National Academy of Sports Medicine) Certified Personal Trainer

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