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Skills

  • Budgets
  • Student records management
  • Team building
  • Group therapy facilitator
  • Admissions cycle communication optimization
  • Professional referral network
  • First Aid/CPR
  • Financial aid collaboration for admitted students
  • Business operations
  • Diverse groups presentations

Work Experiences

  • Contributed to a 49% reduction in drop-offs.
  • Collaborated with the marketing team to refine digital campaigns, resulting in a 61% increase in inquiries and application submissions.
  • Acted as a point of contact for category program applicants, ensuring application processes were user-friendly and reduced inquiries by 39%.
  • Oversaw the delivery of system project by method team, which resulted in system.
  • Authored key communication materials.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Authored key communication materials, resulting in a 52% improvement in applicant understanding of program offerings.
  • Adhered to institutional guidelines.
  • Boosted overall productivity.
  • Built targeted, data-driven recruitment strategies.

Summaries

  • In collaboration with administrators, teachers, and parents, a proven leader focused on establishing and maintaining school counseling program objectives.
  • Time, schedules, and program objectives are all managed effectively.
  • Achieved a 29% increase in success rates.
  • Adept at adapting recruitment strategies through data analysis, resulting in a 73% increase in students meeting admission criteria.
  • Senior Admissions Counselor is a multi-talented Senior Admissions Counselor who is consistently rewarded for planning and operational improvements.
  • Collaborated with cross-functional teams.
  • Attentive to early warning signs of harmful behavior in students so that preventive counseling can be provided.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborated with marketing to enhance digital recruitment campaigns.
  • Collaborative Senior Admissions Counselor.

Accomplishments

  • Resolved product issue through consumer testing.
  • Optimized application conversion metrics by fine-tuning the admissions communication workflow, influencing a 77% improvement in conversions.
  • Reduced applicant inquiry response time by 65%, resulting in improved engagement and applicant conversion rates.
  • Led a comprehensive training program to onboard new admissions counselors, improving overall team efficiency and productivity by 49%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed a team of 15 admissions counselors in all phases of the recruitment cycle, ensuring compliance, consistency, and goal achievement.
  • Successfully collaborated with high school counselors in Atlanta to host informational workshops, leading to a 74% enrollment increase from that region.
  • Collaborated with team of 8 in the development of category.
  • Documented and resolved procedure which led to method.
  • Led outreach initiatives that improved the department's community presence, resulting in 44% year-over-year growth in local applicant enrollment.

Affiliations

  • National Student Clearinghouse Advisory Committee
  • Lions Club
  • Higher Education Recruitment Consortium (HERC)
  • Association for Supply Chain Management (APICS)
  • Association of Advanced College Admission Counseling (ACAC)
  • Private Colleges and Universities Admissions Network (PCUAN)
  • National Association of Graduate Admissions Professionals (NAGAP)
  • International Association of Administrative Professionals
  • Regional Financial Aid Administration (RFAA) Boston
  • College Board Enrollment Leadership Academy

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Enrollment Management Certified Professional (EMCP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Certified Higher Education Consultant (CHEC) from Brightline
  • Certified Multicultural Admissions Professional (CMAP)
  • Data Analytics for Higher Education Admissions by Beacon Labs
  • Certification in Student Engagement Metrics and Data Analytics
  • Google Certified Professional Cloud Architect
  • Certified Admissions Reform and Innovation Specialist (CARIS)

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