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Skills

  • Scalability planning
  • Cross-functional team collaboration
  • Web development
  • Business intelligence tools (e.g., PowerBI, Tableau)
  • Program effectiveness analysis
  • Reporting and documentation
  • Diagnostics and troubleshooting
  • Hardware development
  • Product development
  • Project management

Work Experiences

  • Wrote technical requirement documentation that was tailored to the company's goals and technological constraints.
  • Assigned costs, timeframes, and alternative solutions to technical responses to quote requests.
  • Architectural enhancements, design solutions, and integration solutions were all suggestions I made.
  • Provided documentation on process start-up, shut-down, and first-level troubleshooting to assist the help desk staff.
  • Advised management on network security standards.
  • Diagnosed software issues and used troubleshooting techniques to solve problems.
  • Provided ongoing maintenance and development of bug fixes and patch sets for existing web applications.
  • Provided phone, email, and chat support for cloud-based and web-based clients.
  • Was in charge of overseeing creative projects from conception to completion, as well as overseeing outside vendors.
  • Was in charge of technical support for a number of database systems, including program and procedure.

Summaries

  • Astute software project manager dedicated to providing outstanding customer service.
  • 7 years of experience as a well-educated and qualified Software Developer.
  • Technical Analyst with 15 years of successful project management and data analysis experience.
  • IT instructor and trainer with more than 16 years of experience.
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Articulate
  • Looking for ways to improve various software packages.
  • As a QA tester for a prestigious company, I'm looking for a fun and challenging job.
  • Versatile
  • A dynamic computer hardware engineer with experience in the development of procedure technology.

Accomplishments

  • Analysis and Development: Resolved core issues through the redesign of the broker data model, data house-holding processes and daily round-trip database synchronization. Set new standards for virtually 100% code coverage, while piloting Oracle Designer.
  • Resolved product issue through consumer testing.
  • Advised senior management on digital transformation strategies, contributing to a 70% increase in service scalability with minimal disruption.
  • Program Injected IT architectural governance strategy into full project lifecycle through well-defined engagement points for infrastructure team, guidance, facilitation, contribution, impact assessments, and alignment reviews.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • System Integration: Established compatibility with third party software products by developing program for modification and integration, decreasing costs by 18%.
  • Led the migration from a monolithic legacy system to a microservices-based architecture, improving system uptime by 67% and scalability by 83%.
  • Performed SQL query optimizations leading to a 46% improvement in database response times and increased overall project efficiency.
  • Orchestrated disaster recovery planning, ensuring 100% system restoration within 12 hours of a major system outage.
  • Software Development: : metric category Requirements Analysis: : program procedure

Affiliations

  • Affiliate of the Financial Technology Association (FTA), staying current on trends in financial software engineering and technology
  • Association with the Blockchain Council for a deeper understanding of decentralized platforms and their business implications
  • Toastmasters
  • Jaycees
  • Member of the International Association of Cloud & Virtualization Professionals (IACVP) for insights in cloud-based migrations
  • Association for Computing Machinery
  • Rotary International
  • Member of the Python Software Foundation (PSF), honing skills for data modeling and scripting automation
  • Volunteer speaker for Women in Tech initiatives, advocating for more diverse talent in the technical analysis field
  • Association of Information Technology Professionals

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Certified Technical Trainer (CTT+)
  • VMware
  • Certified Software Quality Analyst (CSQA) 2022
  • Cisco Certified Network Associate (CCNA)
  • Certified Analytics Professional (CAP) by INFORMS 2024
  • CCSP Network Security
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Top Secret Security Clearance
  • Project Management Professional (PMP)

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