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Skills

  • Budgeting for HR operations
  • Employee wellness program development
  • Recordkeeping
  • Market pay competitiveness research
  • Diversity and inclusion program management
  • Personnel files
  • Mentorship program management
  • Advanced knowledge in HRIS systems
  • Skilled in Microsoft Excel
  • Human resources management

Work Experiences

  • Was in charge of overseeing the administration of the benefits program to ensure that it complied with the employee insurance program.
  • Provided answers to employee questions about health benefits and 401(k) plans.
  • Conducted stay interviews.
  • Was in charge of the onboarding process for newly hired employees as well as the distribution of all paperwork.
  • Conducted organizational restructuring following a merger.
  • Exit interviews were conducted to better understand why employees were leaving the company.
  • Collaborated with senior leadership.
  • Addressed seasonal workforce fluctuations.
  • Achieved improvement over 2023.
  • Designed an easy-to-use employee handbook that was much easier to update and maintain than the previous manual.

Summaries

  • Human Resources Manager with 12 years of experience fostering productive cross-organizational communication and coordination.
  • Current working knowledge of federal, state, and local regulations or laws was demonstrated.
  • With over 9 years of experience developing managers and supervisors through extensive training processes, I am an accomplished Director of Human Resources.
  • Employee relations, training, and development are areas in which this astute professional excels.
  • A collaborative leader with a passion for innovation.
  • Persuasive communicator and strong leader of a team.
  • Industry compliance is something about which I'm well-versed.
  • Professional Director of Human Resources with a strong background in employee relations and benefits administration.
  • Performance reporting and team leadership are my specialties.
  • Demonstrated strong business acumen as well as a thorough understanding of process improvement.

Accomplishments

  • Trained and coached 8 managers on conflict resolution and employee policy enforcement, reducing workplace disputes by 36% in 2020.
  • Facilitated integration of leadership coaching programs for rising leaders, resulting in 9 internal promotions to senior roles within 18 months.
  • Collaborated with senior leadership to develop a company-wide DEI strategy, contributing to a 83% improvement in employee retention across framework.
  • Facilitated a succession planning process that led to internal promotions and reduced external recruitment needs by 31%, aligning with long-term leadership development goals.
  • Successfully mediated and resolved employee disputes, reducing potential legal claims and ensuring adherence to organizational values and HR policies across the company.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented competitive benefits packages after conducting market research, resulting in a 79% increase in employee satisfaction and retention rates.
  • Advised senior leaders on risk mitigation strategies that ensured compliance with evolving labor laws, reducing potential litigation exposure by $205,000 over 2021.
  • Led the integration of method into the HR management system, streamlining various administrative processes, and reducing time spent on manual tasks by 64%.
  • Designed and implemented an agile onboarding program that reduced average employee ramp-up time by 12 days and saved $148,000 annually in training costs.

Affiliations

  • Lean Six Sigma Short Course - Completed at Ironclad Systems 2021
  • Project Management Institute (PMI) - Member and Certified Six Sigma
  • Society of Industrial and Organizational Psychology (SIOP) - Associate studying employee behavior
  • American Society of Safety Professionals
  • Compensation and Benefits Expert Council Forum - Participant
  • Labor and Employment Relations Association (LERA) - Member focusing on labor relations
  • WorldatWork - Total Rewards Certification
  • Association of Information Technology Professionals
  • American Marketing Association
  • HR People + Strategy (HRPS) - Fellow and Contributor on Workforce Planning Initiatives 2022

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Payroll Compliance Practitioner (PCP) by Beacon Labs
  • Coaching for Human Resource Managers Certificate from process
  • Certified Compensation Professional (CCP) - 2022 by Beacon Labs
  • Diversity, Equity, and Inclusion in the Workplace Certificate by the University of South Florida (USF)
  • Employment Law Certification from framework
  • Data Analytics for HR Certification from metric
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Certified Business Analysis Professional (CBAP)

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