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Skills

  • Efficient time management for translating under tight deadlines
  • First Aid/CPR
  • Continuous learning of evolving language trends and usage
  • Expert in formal government document translation
  • Customer service
  • Ability to work on multilingual projects across 17 regions
  • Reducing translation project turnaround time
  • High proficiency in system
  • Client satisfaction improvements through linguistic accuracy
  • Team management

Work Experiences

  • Collaborated with international customers.
  • Oversaw the delivery of initiative project by process team, which resulted in framework.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Completed daily reviews of proofed documents, ensuring consistency in tone, grammar, and content across multi-page translations.
  • Adapted educational content for digital platforms.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved recognition for translating complex legal documents, saving clients up to $18 in incorrect contract verbiage or omissions.
  • Balanced technical precision and client expectations.
  • Conducted training on cultural adaptation.
  • Doubled client satisfaction by consistently ensuring the use of culturally appropriate expressions in translations and avoiding linguistic errors.

Summaries

  • Aided in successful treatments through accurate medical interpretations.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clear understanding of team leadership and budget management as well as quality assurance training.
  • Contributed to a 82% increase in global market engagement.
  • Consistently met tight deadlines.
  • Within Academia, senior Document Translator and outstanding performer in cross-functional collaboration and process improvement.
  • Adept at handling high-stakes materials.
  • Certified Document Translator providing commendable translation services that comply with strict data privacy requirements, especially in legal and medical contexts.
  • Strengths in stakeholder engagement and project management backed up by Academia training.
  • Adept at balancing translation precision with cultural adaptability.

Accomplishments

  • Collaborated with a cross-functional international team to translate 4 technical manuals, ensuring clarity without compromising the technical accuracy of the documents.
  • Revamped translation quality control process, helping reduce revision rounds by 31% and enhancing final document quality across different document types.
  • Partnered with HR and legal teams to translate employee handbooks and compliance documents into multiple languages, ensuring consistency across global teams.
  • Streamlined translation workflows, reducing project turnaround times by 69% while maintaining high-quality linguistic standards in legal, medical, and technical documents.
  • Improved consistency and accuracy in legal and technical documentation, reducing potential errors by 45% through meticulous attention to detail across all projects.
  • Devised a glossary of technical terms and translated 16 industry-specific glossaries, improving translation consistency for specialized documents.
  • Proactively liaised with legal teams to translate highly sensitive contracts, safeguarding confidentiality and minimizing misinterpretation risks by 51%.
  • Resolved product issue through consumer testing.
  • Translated 14 medical research papers for pharma companies, providing accurate terminology that facilitated journal publication in multiple countries.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Association of Information Technology Professionals
  • Freemason
  • Society for Technical Communication (STC) member, specializing in translating technical engineering and software documentation.
  • Contributor to the Globalization and Localization Association (GALA) webinars on translation quality and market adaptation.
  • Volunteer translator for Translators Without Borders (TWB), improving access to multilingual crisis communication.
  • Member of the American Language Academy's ongoing course program, furthering education in technical vocabulary adaptation.
  • Association of Language Companies (ALC) member, serving on the committee for ethical translation practices.
  • Active participant in Association for Computational Linguistics (ACL) events to understand advancements in linguistics for translations.
  • Project Management Institute
  • American Marketing Association

Certifications

  • ATA Certification (American Translators Association) - program
  • Certified European Patent Litigator - Harbor & Co.
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Network+
  • ServSafe
  • Bridge Translators Certification for International Affairs - Summit Group
  • Certified Public Accountant (CPA)
  • MemoQ Certification at Expert Level
  • CompTIA Security+

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