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Skills

  • Client relations
  • Patient care
  • Item promotion
  • Order accuracy
  • Team Leadership
  • Guest seating arrangements
  • Deboning meat
  • Banquet coordination
  • Upselling techniques
  • Business operations

Work Experiences

  • Assisted with catering for events of up to 12 attendees, ensuring timely food delivery and optimal presentation.
  • Collaborated with local food banks.
  • Collaborated with local food banks to donate surplus ingredients, reducing food waste and benefiting the community.
  • Achieved error-free services.
  • Achieved Innovation Award for maintaining impeccable sanitation in all food preparation and service areas in line with Six Sigma standards.
  • Contributed to a 75% increase in revenue.
  • Accommodated last-minute order changes.
  • Prepared ingredients and restocked supplies in preparation for anticipated busy periods during downtimes.
  • Cleaned and sanitized work areas throughout the day and at the end of the day.
  • Washed, peeled, cut, and measured the ingredients for the recipe.

Summaries

  • Food Service Worker with 13 years of experience in the foodservice industry.
  • 18 years of experience in the field, with a strong desire to see the company succeed.
  • Food Service Worker with experience working in initiative restaurants and cafes who is goal-oriented.
  • With 8 years of experience serving category food, capable Food Service Worker.
  • Customer service-oriented team player who excels at building relationships and fostering long-term loyalty.
  • To increase patron satisfaction, work effectively in teams to prepare timely, high-quality food.
  • Looking for a position as a Grocery Store Manager with a dynamic, customer-focused team.
  • Commitment to the highest food safety standards as well as excellent customer service.
  • Store Manager with 12 years of experience in grocery and natural foods stores.
  • Excellent communication and detail-oriented skills.

Accomplishments

  • Effectively resolved customer complaints, leading to a 78% improvement in overall dining satisfaction and loyalty.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 15 in the development of framework.
  • Initiated recycling program in Seattle kitchen, reducing environmental waste by 36% and cutting disposal costs.
  • Instrumental in implementing system, achieving a 75% reduction in foodborne illness reports.
  • Maintained compliance with program, ensuring a 56% pass rate during metric.
  • Handled additional responsibilities during staff shortages, ensuring continued efficiency without service disruptions.
  • Successfully managed banquet service operations for events with over 10 attendees, earning recognition for timeliness and quality.
  • Improved table turnover rate by coordinating with front-of-house staff, decreasing average customer wait time by 64%.

Affiliations

  • American Culinary Federation (ACF)
  • International Association of Culinary Professionals (IACP)
  • Freemason
  • American Society for Quality: Food, Drug & Cosmetic Division
  • Institute of Food Technologists (IFT)
  • Certified Food Protection Manager (CFPM)
  • American Medical Informatics Association
  • Food and Drink Federation (FDF)
  • National Restaurant Association (NRA)
  • International Association of Administrative Professionals

Certifications

  • Certified Business of Gluten-Free (CBGF) Certification
  • Food Allergen Certified (FAC)
  • Food Handler Certification Ohio
  • Alcohol Server Training (TIPS) Certification
  • OSHA Hazard Communication Standard (HCS)
  • Certificate in Customer Service Fundamentals
  • Apple Certified Associate (ACA)
  • Microsoft Certified Systems Engineer (MCSE)
  • SafeStaff Foodhandler Training Program
  • ServSafe Food Protection Manager Certification

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