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Skills

  • Performance metrics analysis
  • Inventory control
  • Business operations
  • Contract negotiation
  • Operational improvement
  • Asset management
  • Data-driven decision making
  • Customer service
  • Organization
  • Process improvement

Work Experiences

  • Welcomed new members and established and updated memberships in Vantage method programs.
  • Achieved 69% of quarterly targets.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Oversaw a group of 11 method associates who dealt with the department's daily and complex requirements.
  • Taught Equipment Rental Managers and Equipment Rental Managers effective customer service techniques, resulting in a 16% increase in client satisfaction.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Achieved a significant method by making proactive decisions based on market expertise and business knowledge.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Reviewed established policies and procedures in order to assume temporary leadership roles, motivate employees, and ensure that category operations ran smoothly.

Summaries

  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Equipment Rental Manager.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • Dynamic application of risk assessment and stakeholder engagement in a fast-paced business environment.
  • Professional who is both energetic and poised.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Equipment Rental Manager is a multi-talented Equipment Rental Manager who is consistently rewarded for planning and operational improvements.
  • To take on a new role in a category setting, I'm ready to offer exceptional leadership and planning abilities.
  • Dedicated to providing high-quality services and products.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.

Accomplishments

  • Directed staff training on using new CRM systems, improving customer data management and communication efficiency.
  • Reduced overdue invoices by 83% through proactive client communication and revised billing processes.
  • Negotiated long-term contracts with multiple equipment suppliers, achieving a 19% reduction in operational expenditures over 6 months.
  • Documented and resolved metric which led to framework.
  • Reduced unscheduled equipment downtime by 16% through strategic vendor partnerships and improved preventive maintenance routines.
  • Resolved product issue through consumer testing.
  • Directed the on-boarding process for new rental contracts, growing client portfolio by 81% within several months.
  • Monitored fleet performance for over 10 pieces of heavy equipment, achieving a 24% extension in equipment lifespan.
  • Developed cross-selling strategies that increased average order size by 43%, contributing to overall rental revenue growth.
  • Improved equipment utilization rates by reallocating under-utilized machines, resulting in a 47% increase in efficiency.

Affiliations

  • Rental Equipment Professionals Networking Group
  • International Society of Logistics (SOLE)
  • National Ground Water Association (NGWA) Contractor Membership
  • Association for Computing Machinery
  • OSHA Construction Safety & Health Certification
  • International Council of Nurses
  • Freemason
  • American Rental Association (ARA)
  • Association of Information Technology Professionals
  • Heavy Equipment Repair Technicians Association (HERTA)

Certifications

  • First Aid/CPR Certified
  • CompTIA A+ Technician
  • Certified Trainer in Workplace Safety - standard
  • Certified Executive Logistics Professional (CELP) - process
  • CompTIA Security+
  • Data Analytics Certification - method
  • Certified Manager (CM) – Institute of Certified Professional Managers (ICPM)
  • Certified Professional in Supply Management (CPSM) – Institute for Supply Management
  • Customer Relationship Management (CRM) Certification - method
  • SHRM Certified Professional (SHRM-CP)

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