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Skills

  • Forecasting
  • First Aid/CPR
  • Budget Management
  • Program equipment
  • Doubles and Triples Endorsements
  • Local traffic regulations
  • Team development
  • Certified Pallet Jack Operator
  • HAZMAT training
  • Business operations

Work Experiences

  • Solved
  • Established
  • Reported inventory balances and cycle counts in both the ERP and WMS systems.
  • Got better.
  • Guided
  • Invented
  • Was a key member of the global distribution operations team, which was in charge of coordinating shipments across 3 countries.
  • Used hand trucks and pallet jacks to unload the cargo from the truck.
  • Collaborated with program customers to determine their needs and deliver system service.
  • Synthesized project findings into actionable recommendations that had measurable business outcomes.

Summaries

  • Dependable
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Motor Coach Operator is articulate and driven to succeed.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.

Accomplishments

  • Consistently maintained a clean driving record with zero accidents, demonstrating strong adherence to safety protocols over the course of 16 years.
  • Supported high-profile events as part of a larger transportation team, contributing to the seamless management of method with no incidents or delays.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Handled real-time traffic updates, rerouting in response to accidents, construction, or sudden changes with Microsoft Excel to maintain schedule adherence.
  • Increased sales 13% over two years.
  • Acted as a point of contact during on-bus emergencies, maintaining a calm environment and ensuring all passengers complied with safety procedures.
  • Provided safe and timely passenger transport services, adhering to company schedules and improving on-time performance by 21%.
  • Oversaw operations for an on-site distribution center processing approximately 9 shipments per day.
  • Revamped employee shift rotation schedules, ensuring full fleet utilization even during high-demand periods.
  • Handled passenger concerns in real-time, leading to a customer satisfaction increase of 30% based on post-ride surveys.

Affiliations

  • Transport Workers Union Local 17 - Engaged in negotiations and compliance meetings to ensure operational safety and work-life balance.
  • Rotary International
  • International Fuel Efficiency Association - Engaged in resource-sharing initiatives aimed at cutting fuel use by 57% through advanced driving techniques.
  • Institute of Advanced Motorists (IAM) - Completed advanced certification in fuel-efficient and safety-driven commercial driving techniques.
  • Association for Safe International Road Travel (ASIRT) – Contributed to safety-focused transportation research and publications.
  • Disabled Passenger Advocacy Group (DPAG) - Ongoing membership enhanced skills in ADA compliance and elderly passenger support.
  • United Motorcoach Association (UMA) - Kept up-to-date with the latest safety regulations and vehicle maintenance standards.
  • American Marketing Association
  • American Public Transportation Association (APTA) - Active in workshops promoting sustainability and eco-friendly driving practices.
  • American Society of Safety Professionals

Certifications

  • Advanced Vehicle Maintenance Certification by Brightline
  • Advanced Driver Assistance Systems (ADAS) Certification
  • CompTIA Security+
  • Certified Protection Officer (CPO)
  • Defensive Driving Course Certification (2019)
  • Project Management Professional (PMP)
  • Safe and Efficient Driving Certification by Cedar Works
  • Google Certified Professional Cloud Architect
  • OSHA Training Certification – Driver Safety
  • DOT Federal Motor Carrier Safety Administration (FMCSA) Certification

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