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Skills

  • Supervision
  • Active listening and communication
  • Cross-departmental collaboration
  • Product promotions
  • Collaborating with Cross-Functional Teams
  • Project organization
  • Client Satisfaction Improvement Strategies
  • Team management
  • First Aid/CPR
  • Process improvement

Work Experiences

  • Met sales and service targets of $2 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Assisted the account management team in identifying upsell opportunities within existing client portfolios, leading to $11 in additional revenue.
  • Adjusted sales strategies.
  • Used Salesforce to keep track of important account and sales information in the company database.
  • Achieved a 63% improvement in prospect-to-client conversion rates.
  • Addressed client concerns.
  • Assisted in tracking and achieving quarterly sales quotas by helping the team meet 16% of the target within the first month of several months.
  • Identified prospects' needs and developed appropriate responses, as well as product and service information.
  • Assisted in tracking quarterly sales quotas.
  • Assisted in the development of targeted outreach strategies.

Summaries

  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Adept at resolving client issues.
  • Achieved a 6% shift in client satisfaction.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.
  • High-achieving Account Executive Intern with a proven track record in sales and extensive Miscellaneous knowledge.
  • Account Executive Intern is a multi-talented Account Executive Intern who is consistently rewarded for planning and operational improvements.
  • Accomplished intern with a keen ability to identify upsell opportunities.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.

Accomplishments

  • Assisted in closing deals valued at $12 in one year by providing timely follow-up and accurate account documentation in CRM software.
  • Partnered with cross-functional teams to streamline the sales proposal process, reducing preparation time by 38% and increasing team efficiency.
  • Utilized desk research to inform the team about emerging trends in Miscellaneous, helping develop more targeted sales presentations.
  • Exceeded cold calling target by achieving 10 calls per week, contributing to a 24% increase in lead conversion in 11 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Scheduled and coordinated 7 weekly sales team meetings with external partners, ensuring key milestones were met in new business development initiatives.
  • Utilized market trend data to identify untapped revenue streams, driving a 52% increase in leads from the Southwest within one year.
  • Resolved complex client queries within 24 hours, effectively maintaining a 69% client retention rate over one year.
  • Researched industry best practices, sharing findings with the sales team and improving our approach to customer feedback, driving 6% higher client satisfaction scores.
  • Contributed to acquisition efforts by developing competitive sales decks, leading to 5 successful acquisitions in the past year.

Affiliations

  • Google Analytics Certification
  • Jaycees
  • Inbound Sales Certification - HubSpot
  • Freemason
  • Sales Enablement Society
  • Association of Proposal Management Professionals (APMP)
  • Leadership Council in B2B Sales Development
  • Association of Technology Sales Executives (ATSE)
  • Project Management Institute (PMI), affiliated with Sales Teams
  • National Association of Sales Professionals (NASP)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Certified Professional (SHRM-CP)
  • Advanced CRM Strategies Certificate - procedure
  • Project Management Professional (PMP) – 2022
  • Certified Business Analysis Professional (CBAP)
  • Content Marketing for Sales Certification - standard
  • Certified Solution Selling Professional (CSSP) - Vantage
  • Facebook Blueprint Certification - 2021
  • Certified Revenue Growth Architect (CRGA) - Lakeside Partners
  • Salesforce Administrator Certification – 2016

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