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Skills

  • Client needs assessments
  • Client meetings
  • Security systems
  • Invoice generation
  • De-escalation techniques
  • Operational improvement
  • Research and facts collecting
  • Administrative support
  • Data-driven decision making
  • Budget Forecasting for Social Service Programs

Work Experiences

  • Pushed for patients to be placed in community-based treatment programs.
  • Used Tableau to compile data gathered from various sources.
  • Achieved improvement over one year.
  • Finished metric of project, which resulted in framework.
  • QuickBooks was delivered to customer locations by me.
  • Advocated for affordable housing initiatives.
  • Authored and revised policies to increase diversity, equity, and inclusion in service delivery in alignment with 2023 regulations.
  • Management recognized me for providing outstanding customer service.
  • Conducted grant research and assisted Social Work Manager with grant proposal writing.
  • Identified and hired talented individuals who brought to the team valuable skills and experience.

Summaries

  • Accomplished Social Work Manager.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Employee with experience managing budgets and overseeing programs.
  • Social Work Manager is a hardworking and dependable Social Work Manager who excels at process improvement and risk assessment.
  • Social Work Manager with project management and stakeholder engagement abilities.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Professional with experience writing grant proposals and conducting extensive research.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Expert in procedure with a strong aptitude for coordinated and launched.
  • Successful coordination of community service resources to meet the needs and expectations of vulnerable populations in the community.

Accomplishments

  • Authored a grant that secured funding of $77,000 for community aid programs, benefiting 5 families in the Portland region.
  • Formulated crisis de-escalation protocols for residential facilities, becoming a model across Boston, leading to a 73% improvement in conflict resolution outcomes.
  • Led the inclusion of evidence-based interventions in client care strategies, increasing program effectiveness by 77%.
  • Designed a comprehensive training module on trauma-informed care, contributing to a 56% increase in staff competency with high-risk populations.
  • Achieved a 83% reduction in patient re-entry rates by coordinating consistent follow-up care with medical providers and social services.
  • Orchestrated monthly community-building events, reducing local conflict incidences by 17% over a one year span.
  • Led a team of 4 social workers to implement a new trauma-informed intervention model, resulting in a 74% enhancement in client service quality.
  • Established a framework for outcome measurement and reporting that improved accountability and resulted in a 71% increase in stakeholder satisfaction.
  • Researched and developed new service delivery models that attracted 3 new funding partners and increased program scale.
  • Supervised a multidisciplinary team to provide holistic care planning services, resulting in a Innovation Award recognition for service innovation.

Affiliations

  • Certified Clinical Trauma Professional (CCTP) by International Association of Trauma Professionals (IATP)
  • Volunteer, Mental Health America (MHA) Support Line 2024 - 2023
  • Contributor, Journal of Clinical Social Work 2015 - 2024
  • Member, National Organization of Forensic Social Work (NOFSW)
  • Leadership in Crisis Intervention Training (CIT) Workshop, Columbus 2024
  • Certificant, Management of Aggressive Behavior (MOAB) Certification Program 2024
  • Member, International Federation of Social Workers (IFSW) 2022 - Present
  • Member, Council on Social Work Education (CSWE) 2021 - Present
  • Committee Member, Community Crisis Response Group Portland 2023 - 2022
  • Certified in Applied Suicide Intervention Skills Training (ASIST), Atlanta 2020

Certifications

  • Certification in Multicultural Competency in Social Work - metric
  • Peer Support Specialist Certification - program
  • Certified Housing & Community Development Specialist - National Association of Social Workers (NASW)
  • Licensed Marriage and Family Therapist (LMFT) – standard
  • CompTIA Network+
  • Licensed Clinical Social Worker (LCSW) – process
  • Certified Social Work Manager (CSWM) - National Network of Social Work Managers
  • School Social Work Certification - process
  • Project Management Professional (PMP)
  • ServSafe

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