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Skills

  • Lead generation
  • Sales closing
  • B2B and B2C sales
  • RFI Scanners
  • Collaborative problem-solving with field teams and senior management
  • Insurance billing
  • Planning and coordination
  • Prospecting and networking skills
  • Client acquisition strategies
  • Organization

Work Experiences

  • Gave product demonstrations and taught customers how to use and maintain ServiceNow.
  • Built customer relationships and presented promotions that increased shelf space, sales, and profit.
  • Generated 10+ leads per the past year and pursued conversion opportunities with a success rate of 9%.
  • Looked through business directories, made a list of leads, and took coordinated to find and contact new prospects.
  • By maintaining thorough and current knowledge of all products, competitive offerings, and market developments, I was able to capitalize on growth and expand opportunities.
  • Met with store managers to discuss product requirements, sales targets, and ways to increase sales.
  • Designed and implemented store displays to boost sales and revenue.
  • Negotiated with retailers to gain prominent display visibility and spearheaded in order to increase product exposure to consumers.
  • Planned and implemented inventory management for each store.
  • Implemented new marketing strategies to increase brand awareness, customer traffic, and sales.

Summaries

  • Extroverted salesperson with a track record of promoting and selling over 4 products by educating customers on product benefits, quality assurance, and budget management.
  • Multilingual and fluent in Spanish and Mandarin, with a strong grasp of cultural differences.
  • Inventory and account management expertise, as well as a thorough understanding of framework product sales.
  • Senior Field Representative with team leadership and performance reporting abilities.
  • Superior organizational and time management abilities.
  • Market research and analysis skills are strong.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Sales representative with a track record of identifying and converting leads.
  • Looking forward to taking on a new challenge with a successful team.
  • Customer-focused, strategic-thinking sales professional with over 11 years of experience cultivating partnerships, retaining top accounts, and expanding profit channels.

Accomplishments

  • Identified new business growth opportunities and expanded market share by 38% in high-potential sectors.
  • Trained and led a cross-functional sales team to exceed quarterly revenue goals by securing contracts worth $13.
  • Conducted routine compliance audits across multiple regions, lowering safety incident reports by 18% from 2021 to 2020.
  • Managed high-stakes client relationships, ensuring continued engagement and revenue growth of 84% for 2022.
  • Utilized CRM platform HubSpot to analyze territory performance trends and adjust strategies, leading to a 70% increase in field efficiency within 15 months.
  • Partnered closely with cross-departmental teams to achieve a strategic planning completion rate of 22% within tight project deadlines.
  • Monitored regional customer satisfaction metrics and adapted service offerings, improving satisfaction scores by 64% year-over-year.
  • Orchestrated 13 product demonstrations and site visits that resulted in a 36% win rate on high-value RFPs.
  • Executed successful conflict resolution techniques on-site, ensuring project continuity and reducing escalations by 5 incidences per year.
  • Negotiated partnership agreements with local vendors that generated 11% additional revenue within the first 13 months of the fiscal year.

Affiliations

  • Active member, The Sales Employment Development Network (SEDN), sharing and gaining insights into teams' field efficiency outcomes – 2016-Present
  • Accredited Practitioner in Operational Downtime Reduction Strategies, framework – 2015
  • Member, Client Engagement Strategy Consortium – Specialized in relationship-building strategies and service differentiation – 2021-Present
  • Lecturer, Field Sales and Cross-team Collaboration Conference – Austin – 2022
  • Vice Chair, Contract Negotiations Task Force, category – 2019-2018
  • Member, American Marketing Association (AMA), focusing on territory management trends and cross-functional collaboration – 2020-Present
  • Member, Field Sales Association (FSA), concentrating on effective sales strategies and leadership within large regions – 2021-Present
  • Member, Institute for Field Customer Engagement Professionals (IFCEP) – Field operations specialization – 2020-Present
  • Certified in Strategic Sales Leadership, Meridian – 2015
  • Team Lead, Sales Capacity Building Initiative, Beacon Labs – 2020-2015

Certifications

  • Customer Success Manager (CSM) Certification through Summit Group
  • Project Management Professional (PMP) through PMI
  • Master Field Service Technician (MFST) through Ironclad Systems
  • Certified Territory Sales Manager (CTSM) from Brightline
  • Certified Key Account Manager (CKAM) from Northwind
  • Certified Senior Sales Professional (CSSP) from Beacon Labs
  • American Academy of Financial Management (AAFM)
  • Lean Operations Certifier (LOC) through Lakeside Partners
  • Professional Training and Development Certification from Summit Group
  • Project Management Professional (PMP)

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