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Skills

  • Property tours and inspections
  • Staff management
  • Community engagement and event planning
  • Team management
  • Database management
  • Loan processing
  • Affordable housing programs knowledge
  • MRI accounting software
  • Problem resolution
  • First Aid/CPR

Work Experiences

  • Achieved consistently high occupancy.
  • Collaborated with legal teams to ensure lease agreements were updated for compliance with emerging state laws and regulations.
  • Verified their income, assets, and expenses and completed a file tracking sheet for each applicant.
  • Maximized rental income while lowering expenses through effective planning and control.
  • Assessed properties, gathered information, and wrote reports about my findings for submission to Mobile Home Park Manager every 6 months.
  • Evaluated and recommended changes in rental pricing strategies to stay competitive in the market.
  • Completed projects ahead of schedule.
  • Cold calling and referrals were used to generate leads for sales and rental properties.
  • Collaborated with property managers.
  • Achieved a 45% increase in conversions.

Summaries

  • Adept at optimizing park occupancy.
  • Achieved a 62% employee retention rate.
  • Costs were consistently reduced while profits were increased.
  • Offering 5 years of Miscellaneous experience, as well as a goal-oriented, results-oriented approach.
  • Mobile Home Park Manager who is communicative and has excellent customer service and process improvement skills.
  • Oversee all aspects of standard buildings' operations, including developing positive tenant relationships, managing office operations, and coordinating maintenance.
  • Tenant relations, sales, marketing, and business transactions are all areas where I excel.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Responsible Property Manager dedicated to providing a safe and comfortable environment for residents while also advocating for the building board's needs.
  • Brings 13 years of relevant experience to the Mobile Home Park Manager position.

Accomplishments

  • Documented and resolved process which led to system.
  • Improved tenant satisfaction rates by implementing an online portal, allowing for QuickBooks-based rent payments and maintenance requests that increased convenience by 40%.
  • Reduced operational downtime of critical systems by 18 hours through timely inspections and preemptive maintenance solutions across 14 properties.
  • Played a critical role in the acquisition of 13 new mobile home parks, contributing to the company’s overall expansion strategy.
  • Managed a capital improvement project of $153,000 for park infrastructure, ensuring Ohio compliance and obtaining governmental approval without delays.
  • Implemented financial reporting systems that helped track and optimize budgets for a 4-unit park, reducing overspending by 51%.
  • Organized and led annual safety drills and audits, ensuring 52% compliance with local fire and emergency regulations.
  • Applied tenant retention strategies by recognizing high-risk departures early, contributing to a 62% reduction in vacancy rates across 15 properties.
  • Successfully negotiated contracts with local vendors, resulting in 82% savings on regular maintenance supplies and services.
  • Collaborated with team of 12 in the development of method.

Affiliations

  • Residential Real Estate Council (RRC)
  • Project Management Institute
  • Association for Supply Chain Management (APICS)
  • Eviction Prevention Coalition
  • Property Management Certification from Ironclad Systems
  • Institute of Real Estate Management (IREM)
  • Park Owners and Managers Networking Group
  • Mobile Home Park Owners Association (MHPOA)
  • Professional Development Seminars: Property Management Technology
  • Association for Computing Machinery

Certifications

  • Occupancy Specialist Certification - process
  • Certified Business Analysis Professional (CBAP)
  • Certified Property Manager (CPM) – standard
  • CompTIA Security+
  • Project Management Professional (PMP)
  • Vendor Management Professional (VMP) - framework
  • Google Certified Professional Cloud Architect
  • Certified Maintenance Manager (CMM) - procedure
  • Rent Manager Software Certification - process - Proficiency in financial, maintenance, and leasing management
  • Emergency Management and Preparedness Certification - program for property disaster recovery

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