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Skills

  • Compliance with state health regulations
  • Organization
  • Staff collaboration
  • Operational improvement
  • Budgets
  • Childcare experience
  • Event planning and coordination
  • Community outreach and partnership building
  • Problem resolution
  • Travel administration

Work Experiences

  • Boosted external engagement for homebound residents.
  • 68% reported enhanced self-worth.
  • Planned and organized domestic and international travel, including flights, car service, and restaurant reservations.
  • Handled incoming mail, bills, and invoices, as well as taking the necessary actions.
  • Oversaw a wide range of services, including pet care, phone screening, shopping, and bill payment, in order to give clients more time with their families.
  • Assisted patients with daily activities such as dressing, grooming, bathing, and toileting.
  • Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines.
  • Aimed at improving memory in early-stage Alzheimer’s patients.
  • Assisted in securing and maintaining ITIL for the facility by ensuring all enrichment programs met required state regulations.
  • Assisted in creating multi-sensory experience rooms.

Summaries

  • Multitasking expert with expertise in HubSpot and correspondence management.
  • Excellent interpersonal and communication skills.
  • Providing bedside and personal care, including ambulation and personal hygiene assistance, is second nature to her.
  • 2 years of relevant experience as a detail-oriented Personal Assistant.
  • By effectively coordinating schedules, planning events, running errands, and handling childcare and household tasks, an experienced Personal Assistant has been successful in minimizing hassles and alleviating client concerns.
  • Offering 14 years of experience in the system of industry.
  • Empathetic Care Worker who cultivates a trusting, stimulating, and varied lifestyle for residents through a sensitive and compassionate approach.
  • Friendly and personable, with a keen eye for detail.
  • Bringing 8 years of experience in assisting chronically ill patients with daily living activities and household tasks.
  • Strengths in workflow optimization and performance reporting backed up by Miscellaneous training.

Accomplishments

  • Implemented a 'life story' exercise program to better understand and cater to personal resident histories, fostering a sense of belonging and increased connection by 16%.
  • Led music therapy classes integrated into the programs for cognitive engagement; saw 68% improvement in memory recall for participants.
  • Recommended and implemented adjustments to ensure ADA compliance within recreational spaces, improving accessibility for 18 differently-abled residents.
  • Boosted interdepartmental collaboration by leading cross-team meetings to align nursing and life-enrichment protocols.
  • Documented and resolved metric which led to initiative.
  • Organized virtual connected activities such as video calls with family members, reducing resident isolation by 23%.
  • Led intergenerational activities by partnering with local community centers, facilitating conversations that helped foster deeper connections.
  • Reduced passive participation by introducing activity rotations, increasing physical engagement by 65% among category.
  • Created a series of painting and art therapy workshops which offered enhanced self-expression and emotional release for up to 12 residents weekly.
  • Facilitated daily group exercise sessions which contributed to a 71% improvement in mobility and physical health over one year.

Affiliations

  • Dementia Care Professionals of America (DCPA)
  • Society of Women Engineers
  • Healthcare Hospitality Network (HHN)
  • International Association of Homes and Services for the Aging (IAHSA)
  • Association for Supply Chain Management (APICS)
  • American Society on Aging (ASA)
  • Project Management Institute
  • International Association of Administrative Professionals
  • Alzheimer’s Foundation of America (AFA)
  • National Recreation and Park Association (NRPA)

Certifications

  • Mental Health First Aid Certification
  • Recreation Therapy Assistant Certification
  • Certified Public Accountant
  • Professional Development Certificate in Person-Centered Care
  • Google Developer Certification: Mobile App Development for Senior Healthcare
  • Certified Aging in Place Specialist (CAPS)
  • Certified Case Manager (CCM)
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Montessori Dementia Care Professional (CMDCP)

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