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Skills

  • Communications
  • System equipment
  • Case management for 15 individuals
  • Relationship development
  • Facilitation of interdisciplinary problem-solving
  • Family satisfaction enhancement
  • Behavioral Assessment and Modification
  • Incident reporting and risk management
  • Collaboration with community agencies
  • Employment readiness preparation for participants

Work Experiences

  • Achieved program.
  • Achieved Top Performer for excellence in service-quality improvements.
  • Advocated for the rights of individuals with intellectual disabilities.
  • Achieved zero corrective actions.
  • Achieved results within three years.
  • Collaborated with clinical psychologists and physicians to adapt service plans, enabling more tailored support strategies for individuals with intellectual disabilities.
  • Achieved a 44% reduction in hospital readmissions.
  • Achieved a 52% job placement rate.
  • Advised staff on modifying daily activities.
  • Brought services to underserved individuals.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Licensed Psychiatric Technician with 15 years of experience in the field of substance abuse and mental health treatment.
  • Achieved results within one year.
  • Mental Retardation Program Specialist with 2 years of successful stakeholder engagement and team leadership experience.
  • Achieved zero compliance issues across 9 audits.
  • Achieved compliance audits with zero errors.
  • Achieved measurable improvements in client behavior.
  • Achieved Top Performer for innovative program delivery.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Aimed to enhance customized support plans.

Accomplishments

  • Managed crisis intervention responses, leading to the successful de-escalation of 8 high-risk situations, reducing the need for restrictive interventions by 54%.
  • Led rural outreach initiatives that increased service accessibility by 27%, providing essential services to a previously underserved population.
  • Designed integrated service plans and coordinated care between 16 service providers, optimizing outcomes for individuals with complex support needs.
  • Facilitated group therapy and skill-building sessions for 15 individuals, leading to improved social interactions and self-advocacy skills.
  • Initiated partnerships with local healthcare providers, expanding treatment options for clients and reducing external referrals by 27%.
  • Conducted comprehensive service gap analysis, identifying underserved areas and leading to the expansion of services by 25% in the West Coast.
  • Collaborated with therapeutic staff to create individualized support plans, leading to 37% improvement in goal attainment for clients.
  • Documented and resolved metric which led to system.
  • Developed and delivered recurrent training modules for continuing education of staff, improving knowledge retention as measured by 36%.
  • Monitored and evaluated client progress across customized habilitation programs, achieving target developmental milestones on 17 out of 8 cases.

Affiliations

  • American Society of Safety Professionals
  • Association of University Centers on Disabilities (AUCD)
  • State Advisory Committee on Developmental Disabilities Arizona
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • Disability Rights and Advocacy Coalition
  • Behavior Analyst Certification Board (BACB)
  • International Association for the Scientific Study of Intellectual and Developmental Disabilities (IASSIDD)
  • American Association on Intellectual and Developmental Disabilities (AAIDD)
  • Learning Disabilities Association of America (LDA)

Certifications

  • CompTIA Security+
  • Positive Behavior Support (PBS) Certification
  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • Trauma-Informed Care (TIC) Certification
  • Certified Youth Resilience Practitioner (CYRP)
  • American Red Cross CPR and First Aid Certification
  • CompTIA Network+
  • Fundamentals of Developmental Disabilities (FDD)

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