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Skills

  • Customer service
  • Time management and prioritization
  • Special education
  • Adaptive instructional methods
  • Classcape knowledge
  • Multidisciplinary team collaboration
  • Group learning mechanics
  • Budgets
  • Audio-visual aid implementation
  • De-escalation techniques

Work Experiences

  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Evaluated the performance, behavior, social development, and physical health of students.
  • Created and implemented classroom routines to meet the needs of various students.
  • Analyzed and responded to student feedback, leading to improvements in performance reporting programs that increased student satisfaction by 26%.
  • Completed student progress reports to inform students and parents of their strengths and areas for improvement on a 6 months basis.
  • Championed a new learning method using Adobe Creative Suite and program, raising overall academic achievement by 47%.
  • Advocated for budget reallocations that helped improve the quality of life for residents, increasing funding for recreational activities by 4.
  • Achieved reduction over 2016.
  • Advocated for budget reallocations.
  • Developed and deepened relationships with students, family members, and faculty to promote optimal student learning environments.

Summaries

  • Excellent communication and problem-solving skills are a strength.
  • Accomplished this over one year.
  • Maintaining positive relationships with students and parents, as well as updating educational protocols, are all part of my commitment to improving overall student success.
  • Accomplished in revamping residential settings, resulting in a 71% increase in social interaction and community activities in Austin.
  • Expert at assisting advanced, struggling, and special needs students to improve their learning.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Within Miscellaneous, senior Lead Residential Instructor and outstanding performer in workflow optimization and process improvement.
  • With extensive experience in a variety of educational settings.
  • Costs were consistently reduced while profits were increased.
  • Vendor management and quality assurance are gifted public speakers.

Accomplishments

  • Implemented personalized care plans for residents, resulting in a 17% improvement in overall individual progress assessments.
  • Collaborated with interdisciplinary teams to integrate medical or psychological assessments into residential instruction plans, improving resident outcomes by 41%.
  • Reduced resident turnover by 64% by creating a more engaging and supportive residential environment.
  • Developed and implemented monthly staff training sessions focused on crisis management, achieving 10% improved response times.
  • Introduced group-based learning models that boosted resident participation in team activities by 72% over 17 months months.
  • Improved attendance in optional educational programming by 79% through better resident engagement strategies.
  • Reduced downtime in resident instructional activities by 54% following the implementation of streamlined process improvements.
  • Facilitated behavioral intervention strategies that decreased incidents of resident conflict by 32% within 8 months months.
  • Standardized behavioral intervention report protocols, reducing processing time by 48%.
  • Organized and led monthly team training on performance evaluation techniques, enhancing the accuracy and consistency of progress assessments by 36%.

Affiliations

  • Society of Women Engineers
  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association
  • Volunteer Leadership Development Committee (2018)
  • National Association of Peer Program Professionals (NAPPP)
  • National Board for Certified Counselors (NBCC)
  • National Association of Therapeutic Schools and Programs (NATSAP)
  • Community-Based Learning and Support Association (2023)
  • American Camp Association (ACA)
  • Council for Exceptional Children (CEC), Division on Autism and Developmental Disabilities

Certifications

  • ServSafe
  • Certification in Academic Life Coaching for Young Adults (2016)
  • Certified Behavioral Health Technician (CBHT)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certificate in Special Education Advocacy
  • Google Certified Professional Cloud Architect
  • Certified Residential Facilities Manager (CRFM)
  • SHRM Certified Professional (SHRM-CP)
  • National Certified Peer Specialist (NCPS)
  • QPR (Question, Persuade, Refer) Suicide Prevention Certification

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