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Skills

  • Customer service
  • Absenteeism Reduction Initiatives
  • Data-driven decision-making in HR
  • MS Office
  • Company organization
  • Workforce improvements
  • Business operations
  • Communications
  • Policy development and implementation
  • Employment law compliance

Work Experiences

  • Achieved a 21% reduction in workplace incidents.
  • Developed system and metric strategies to implement long-term growth initiatives.
  • Collaborated with the finance department to adjust benefit plans, reducing overall spending by $13 while maintaining employee satisfaction.
  • Achieved a 44% improvement in resolution times.
  • Collaborated with legal to revamp whistleblower procedures.
  • Developed forward-thinking approaches to achieve objectives by forecasting expected personnel demands.
  • Reduced process gaps while supervising employees to achieve maximum productivity.
  • Aided market expansion efforts while also implementing process improvements in order to conduct demand analysis and boost the bottom line.
  • Adjusted benefit plans.
  • Worked with the legal and compliance teams to review paperwork, collect feedback, and gather data for new training processes.

Summaries

  • Human Resources executive with a wide range of skills who has been successful in cutting costs and raising the company's profile in the job market.
  • With forward-thinking approaches, we are focused on maximizing resource utilization and improving performance.
  • Balance organizational targets with compliance and employee demands to ensure well-organized and efficient HR operations.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clear understanding of process improvement and risk assessment as well as performance reporting training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Achieved continuous process improvement.
  • Trusted business partner with a track record of influencing business decisions by consulting with executives.
  • Human Resources expert with 13 years of experience in benefits administration, recruitment, and staff development.
  • EEOC and other relevant compliance statutes are well-versed.

Accomplishments

  • Streamlined internal HR communication channels via the deployment of new platforms, increasing policy awareness and reducing manager feedback response times by 61%.
  • Resolved product issue through consumer testing.
  • Devised and executed a mental health awareness campaign, leading to a 83% reduction in employee stress-related absenteeism.
  • Developed employment compliance procedures to ensure all contracts adhered to updated process employment law, reducing legal risks by 70%.
  • Collaborated with external labor consultants to overhaul the employee grievance process, increasing transparency and resolution time by 68%.
  • Reduced employee absenteeism by 46% over 4 months through implementation of a strategic wellness initiative, enhancing overall team productivity.
  • Facilitated training sessions on workplace harassment, reaching over 5 employees and contributing to a 42% reduction in reported incidents over 2024.
  • Developed and implemented a grievance handling workflow that improved resolution efficiency, leading to a 81% reduction in case backlog.
  • Intervened in cases of employee disputes, resolving 62% of conflicts internally and achieving higher employee satisfaction scores.
  • Authored a comprehensive company-wide employee handbook, improving HR transparency and reducing policy-related inquiries by 21%, boosting internal processing efficiency.

Affiliations

  • National Society for Human Resource Management (Columbus Chapter)
  • International Council of Nurses
  • Society for Human Resource Management (SHRM)
  • Certified in Employment Dispute Resolution (2021 Certification)
  • Equal Employment Opportunity Commission (EEOC) Liaison Network
  • Labor and Employment Law Society (procedure Chapter)
  • Certified Employee Benefit Specialist (CEBS) Membership
  • Society of Certified Employee Benefits Specialists (CEBS)
  • Employee Relations Law Journal Contributor
  • Labor Employment Relations Association (Boston Chapter)

Certifications

  • Certified Conflict Resolution Specialist (CCRS) by Meridian
  • Certified Diversity Professional (CDP) by Northwind
  • Certified Public Accountant
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Payroll Compliance Practitioner (PCP) by Cedar Works
  • Fair Labor Standards Act (FLSA) Compliance Training by Brightline
  • Cisco Certified Network Associate (CCNA)
  • Google Certified Professional Cloud Architect
  • Certified Human Resources Manager (CHRM) by Summit Group
  • CompTIA Network+

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