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Skills

  • Employee Retention Strategy Development
  • First Aid/CPR
  • Presentation and public speaking
  • Fostering workplace diversity and inclusion
  • Budget management and resource allocation
  • Organization
  • Workflow Optimization
  • Business operations
  • Initiative equipment
  • Recipes and menu planning

Work Experiences

  • Achieved results in under program.
  • Achieved 9 consecutive months of surpassing the standard.
  • Achieved operational consistency by standardizing processes across teams, which ultimately led to reduced waste and a 74% improvement in resource utilization.
  • Achieved a 82% alignment on KPIs.
  • Awarded Excellence Award for exceptional leadership.
  • Achieved operational consistency.
  • Implemented a process program and effectively managed employee errors, resulting in a 9% reduction in overall waste.
  • Was in charge of the day-to-day activities of 16 employees in system establishment, fostering an inspiring environment to maximize employee satisfaction.
  • Achieved results in 2017.
  • Aligned with senior leadership on strategy planning that doubled department performance metrics in key areas such as category within 2023.

Summaries

  • Achieved 31% efficiency gains annually.
  • Achieved consistent 51% improvements in task completion rates.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • A steadfast advocate for employee development, having designed leadership programs responsible for 16 internal promotions within 2021, fostering continuous professional growth.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Hardworking Kitchen Supervisor dedicated to providing exceptional food to maximize guest satisfaction.
  • Talented chef with 14 years of experience preparing and serving a wide range of foods.
  • Group Team Leader with 2 years of experience in method industry who is attentive.
  • Multitasking, safety management, and decision-making skills are all strengths.
  • Within Miscellaneous, senior Group Team Leader and outstanding performer in data analysis and team leadership.

Accomplishments

  • Implemented a new Jira system that improved workflow and communication, reducing response times by 6 days across the department.
  • Collaborated with leadership across departments to prioritize projects, resulting in an 84% reduction in operational bottlenecks and smoother daily operations.
  • Led and facilitated a series of training seminars, resulting in a 22% improvement in team proficiency in category.
  • Revamped team workflows using Microsoft Excel, cutting down time spent on manual tasks by 31% and enhancing automation efforts.
  • Managed cross-functional teams across 18 global locations, improving cohesion and achieving project delivery 10 days ahead of schedule.
  • Demonstrated proficiency in HubSpot, leading a project to optimize data management systems, decreasing errors by 73%.
  • Successful in negotiating and securing 13 cross-departmental corporate partnerships that improved resource allocation and fostered a 65% improvement in efficiency.
  • Collaborated with team of 5 in the development of method.
  • Coordinated multiple projects simultaneously, resulting in successful product launches achieving 77% growth in market share over 4 months.
  • Resolved product issue through consumer testing.

Affiliations

  • Association for Operations Management (APICS)
  • Institute of Leadership & Management (ILM)
  • International Association of Administrative Professionals
  • National Speakers Association (NSA)
  • Global Leadership Academy (GLA)
  • Rotary International
  • The Performance Management Association
  • Project Management Institute
  • International Coach Federation (ICF)
  • Lions Club

Certifications

  • Organizational Change Management (OCM) Certified Professional Meridian
  • Building Leadership Capability (BLC) Beacon Labs
  • Vendor Management Expert Certification - Ironclad Systems
  • Digital Transformation Leadership Certification - Ironclad Systems
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Apple Certified Associate (ACA)
  • Certified ScrumMaster (CSM)
  • Certified Manager (CM) by Institute of Certified Professional Managers
  • Human Capital Strategist (HCS) Certification
  • Certified Supply Chain Professional (CSCP)

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