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Skills

  • Scheduling and calendar management
  • Records management
  • Technical support
  • Document conversion
  • Office administration
  • File management
  • Customer-service oriented
  • Human resource laws knowledge
  • Credit and collections
  • Administrative assistance

Work Experiences

  • Provided critical software expertise for programs such as SAP and Power BI across the office, including training, troubleshooting operations, optimizing usage, and developing optimal products.
  • Prepared and distributed team-based communications to foster collaboration and boost team morale.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Created documents and presentations to assist senior executives in making business decisions.
  • Researched program, initiative, and standard information to support launched.
  • Was in charge of directing visitors as well as routing deliveries and courier services.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Was in charge of communications, mail distribution, supply ordering, and inventory control in the office.
  • Wrote extremely precise internal and external letters and memos.
  • Called 9 callers and used discretion and interpretive judgment on a daily basis.

Summaries

  • Maintaining tight financial controls and Miscellaneous compliance is a strength.
  • Exceptional at keeping files organized and composing professional correspondence.
  • With prompt service and diplomatic communication, well-versed in mitigating customer dissatisfaction.
  • Offering 12 years of experience in customer relations management.
  • Front Desk Secretary is a meticulous Front Desk Secretary who is dedicated to completing administrative tasks with zeal.
  • Customer service, meeting scheduling, travel arrangements, task prioritization, and file management are among the skillsets of this resourceful and experienced Administrative Assistant.
  • Reliable and ambitious self-starter looking for an Administrative Assistant position with a growing company to use her diverse background.
  • Astute Administrative Assistant focused on streamlining processes in order to improve retrieval and storage procedures, reduce physical storage requirements, and ensure data security.
  • Reliable and ambitious self-starter looking for a position as an Administrative Assistant with a growing company where she can put her diverse background to good use.
  • Data entry, schedule management, and event planning are just a few of the skills this enthusiastic and well-organized Administrative Assistant possesses.

Accomplishments

  • Payroll Assistance: Assisted with payroll preparation and entered data into cumulative payroll document.
  • Assisted
  • Reporting : Established client payment plan program to monitor payment compliance and progress, reducing uncontrolled payment activity by 10%.
  • Secured
  • Increased
  • Documented
  • Coordinated
  • Documented and resolved category which led to process.
  • Metric Worked with HR department to establish employee benefits, training, payroll and termination procedures.
  • Resolved

Affiliations

  • Association of Virtual Assistants (AVA)
  • American Marketing Association
  • Office Professionals Association (OPA)
  • Certified Human Resource Professionals (CHRP)
  • Project Management Institute
  • Administrative Professionals Conference (APC) Attendee
  • National Society of Leadership and Success (NSLS)
  • International Association of Administrative Professionals (IAAP)
  • Association of Information Technology Professionals
  • American Management Association

Certifications

  • Time Management Professional Certification ServiceNow
  • Travel Planning & Scheduling Certification Cedar Works
  • Project Manager Certificate category
  • Notary Public Certification Illinois
  • Event Planning Professional Certificate - Lakeside Partners
  • Human Resources Basics Certification ServiceNow
  • Calendar Management Mastery Certification Cedar Works
  • Certified Protection Officer (CPO)
  • CompTIA Security+
  • Conflict Resolution Certification Northwind

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