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Skills

  • Organization
  • Root Cause Analysis & Documentation
  • Middleware Server Migration (Legacy to WebSphere)
  • JavaScript
  • Problem resolution
  • Relationship development
  • Process improvement
  • MS Office
  • Regulatory compliance
  • Load Testing & Stress Testing Tools (e.g., JMeter)

Work Experiences

  • Championed the implementation of agile methodologies in WebSphere project deployments, leading to a 51% improvement in release consistency.
  • Achieved Scrum Master compliance.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Automated deployments.
  • Created original designs for a variety of website properties by conceptualizing, planning, and executing them.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with cross-functional teams to establish disaster recovery procedures for WebSphere, achieving PMP compliance.
  • Configured and optimized WebSphere application servers across 15 environments, enhancing system performance for 18 global users.
  • Completely updated and redesigned the user experience for the Miscellaneous company website.
  • Collaborated with network and security teams.

Summaries

  • Collaborative team player.
  • Achieved significant reductions in manual error rates.
  • Aligned server performance to meet enterprise growth needs.
  • Boosted application throughput.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Automated backups for WebSphere systems.
  • Adept at developing disaster recovery strategies.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Collaborated with network and security teams.
  • Clear understanding of process improvement and cross-functional collaboration as well as budget management training.

Accomplishments

  • Reduced manual intervention and error rates by automating log analysis processes using Splunk, resulting in faster incident resolution times by 74%.
  • Prepared and maintained WebSphere configuration and troubleshooting documentation, leading to a 44% reduction in onboarding time for new team members.
  • Regularly monitored and analyzed WebSphere system logs using Splunk, allowing early identification of issues and reducing downtime by 28% minutes.
  • Performed WebSphere performance tuning, improving application response time by 31% during high-traffic periods.
  • Achieved CPA certification in ServiceNow, demonstrating a commitment to advanced WebSphere administration techniques.
  • Reduced application load time by optimizing WebSphere connection pools and JDBC configurations, achieving a 29% improvement in performance.
  • Collaborated with database administrators to fine-tune SQL queries through WebSphere, resulting in 27% faster report generation.
  • Integrated WebSphere with third-party tools including Workday to automate performance monitoring and alerting, improving issue detection speed by 77% minutes.
  • Developed SQL scripts for database integration with WebSphere applications to enhance data retrieval speed by 69%, minimizing downtime.
  • Collaborated with cross-functional teams, including developers and architects, to optimize WebSphere configurations for 4 mission-critical applications.

Affiliations

  • National Association of Social Workers
  • Society of Human Resource Management
  • Association for Supply Chain Management (APICS)
  • Certified WebSphere MQ Administrator Group
  • Lions Club
  • IBM Certified Deployment Professional
  • Jaycees
  • Software Systems Professionals (SSP) Guild
  • American Medical Informatics Association
  • American Marketing Association

Certifications

  • CompTIA Network+
  • Puppet Certified Professional
  • Certified ScrumMaster (CSM)
  • GIAC Certified Web Application Defender (GWEB)
  • First Aid/CPR Certified
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified WebSphere Integration Developer
  • Certified Public Accountant (CPA)
  • Certified Public Accountant
  • SysOps Administrator - AWS Certified

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