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Skills

  • Educational policy negotiation
  • Supervision
  • Project organization
  • Customer service
  • Team building
  • Microsoft Office Suite
  • Collaborative decision-making
  • Team management
  • First Aid/CPR
  • Family services

Work Experiences

  • Collaborated with school administrators and teachers.
  • Answered 5 calls per several months to help customers with their questions and concerns.
  • Achieved results within the first several months.
  • Advocated for expanded funding for low-income families in front of the Raleigh school board, securing $16 for additional family support resources.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Conducted interviews with individuals and families in order to assess their needs and provide information.
  • Advocated for expanded funding for low-income families.
  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
  • Created a training manual for educators on family communication best practices, reducing teacher-family conflicts by 35% within two years.
  • Collaborated with school administrators and teachers to ensure robust communication channels between families and educators, leading to improved student retention rates by 18%.

Summaries

  • Boosted family involvement.
  • Analyzed results to drive program improvements.
  • Challenged with improving family satisfaction, spearheading innovative communication tools that generated a 61% increase in feedback and program engagement.
  • Collaborated with the Department of Education.
  • Accomplished Family Engagement Coordinator skilled in coordinating large-scale events and workshops, engaging over 13 families annually and securing $8 in sponsorships.
  • Conducted insightful surveys.
  • Achieved a 15% increase in survey response rates.
  • Benefited 7 students.
  • Data-driven Family Engagement Coordinator.
  • Achieved a 23% rise in overall family satisfaction.

Accomplishments

  • Developed a data-driven family engagement framework that increased parent-teacher conference attendance by 46%.
  • Mapped out a curriculum for parent-student collaborative projects, fostering increased parental involvement in academic activities and a subsequent 37% rise in student test scores.
  • Designed and implemented culturally responsive family engagement initiatives, subsequently leading to a 52% increase in parent involvement in school governance.
  • Coordinated 18 family outreach events aimed at increasing awareness of after-school tutoring programs, resulting in a 37% rise in student participation.
  • Introduced ongoing evaluation measures for family engagement programs, resulting in a 53% improvement in measurable family involvement metrics.
  • Established a family support hotline, quickly becoming the primary resource for resolving academic and emotional concerns, enhancing family satisfaction by 30% over 18 months.
  • Led 8 family cohesion projects alongside school counselors, demonstrating tangible improvements in student emotional well-being metrics by 36%.
  • Initiated quarterly family data reviews, allowing the school to tailor support services more effectively, increasing parent satisfaction by 54% with school communications.
  • Secured $9 in grant funding to expand resources available to low-income families for academic support activities.
  • Implemented new parent feedback mechanisms, reducing response time to family concerns by 20%.

Affiliations

  • National Afterschool Association (NAA)
  • National Parent Leadership Institute (NPLI)
  • American Marketing Association
  • Family Leadership Design Collaborative
  • National Center for Family Literacy (NCFL)
  • Jaycees
  • Harvard Family Research Project (HFRP)
  • Toastmasters
  • National Parent Teacher Association (PTA)
  • American Medical Informatics Association

Certifications

  • Salesforce
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified in School Counseling by the American School Counselor Association (ASCA)
  • Early Childhood Family Engagement Specialist Certification 2024
  • Community School Coordinator Certification from the Coalition for Community Schools
  • Professional Child and Youth Care Certification (CYC-P) from the Association for Child and Youth Care Practice (ACYCP)
  • Certified Public Participation Professional (CP3) by the International Association for Public Participation (IAP2)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • Restorative Practices Certificate from the International Institute for Restorative Practices (IIRP)

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