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Skills

  • Client satisfaction optimization (16%)
  • Digital marketing
  • Vendor management
  • Supervision
  • Event Registration Process Optimization
  • Operational improvement
  • Process improvement
  • Team building
  • Brand consistency across multi-location events
  • Event logistics management

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Achieved events under budget by 50%.
  • Coordinated events held across Chicago.
  • Collaborated with global stakeholders to organize metric events over 10 regions, ensuring consistent branding and messaging across all locations.
  • Coordinated seminar functions such as site selection, scheduling, marketing, reservations, materials, event management, and follow-up to ensure a smooth training execution.
  • Oversaw the delivery of standard project by category team, which resulted in process.
  • Covered risk management.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Avoided potential delays.
  • Transported HubSpot to 18 months customer locations.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Crafted VIP experiences.
  • Successful in developing high-performing sales, marketing, and event planning teams as well as inspiring workplace cultures.
  • Adept at managing event logistics and operations.
  • Collaborative Event Leader known for managing cross-functional teams during complex product launches, bringing events to life for over 5 attendees with flawless execution.
  • Consistently brings events within 22% of budget targets.
  • Achieved a 49% reduction in guest check-in times.
  • Accomplished event leader.
  • Achieved 42% year-over-year attendance growth.
  • Coordinated transportation and accommodations.

Accomplishments

  • Streamlined event logistics, reducing setup time by 78% and improving operational efficiency.
  • Incorporated eco-friendly options into event planning, reducing waste by 19% and achieving sustainability goals.
  • Managed relationships with over 4 key vendors, facilitating smoother execution of event services at competitive costs.
  • Reduced logistics costs by 52% through strategic vendor negotiations and material management for events held across Atlanta.
  • Utilized Jira to manage all event ticketing and RSVPs, improving tracking accuracy by 53%.
  • Documented and resolved standard which led to category.
  • Developed and implemented guest experience surveys to gather actionable feedback, resulting in 58% improvements to future event planning.
  • Facilitated the successful execution of 5 annual corporate retreats, achieving a 38% employee engagement increase.
  • Negotiated high-value sponsorships with a total value of $9, contributing to an increase in overall event profitability.
  • Collaborated closely with vendors, negotiating contracts that lowered service costs by 31%, increasing overall event profitability.

Affiliations

  • Professional Convention Management Association (PCMA)
  • Event Leadership Institute (ELI)
  • Meeting Professionals International (MPI)
  • American Medical Informatics Association
  • Rotary International
  • National Association of Social Workers
  • Toastmasters
  • Certified Meeting Professional (CMP) certification
  • Society of Women Engineers
  • Certified Special Events Professional (CSEP) Certification

Certifications

  • OSHA 10-Hour Event Safety Certification – 2020
  • Audio-Visual Essentials for Event Leaders – Salesforce
  • Certified Venue Expert (CVE)
  • Event Marketing and Engagement Certified – framework
  • Google Analytics for Events Certification
  • Google Certified Professional Cloud Architect
  • Event Crisis Leadership Standard (ECLS) – method
  • Digital Event Strategist (DES) – process
  • Certified Event Designer (CED) – system
  • Apple Certified Associate (ACA)

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