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Skills

  • Dental radiology imaging quality control (X-ray retakes)
  • Business operations
  • Strong manual dexterity
  • Patient intake procedures
  • Experience in high-volume and high-stress dental settings
  • Compliance with HIPAA Regulations
  • Equipment sterilization
  • Organization
  • Local anesthetic proficiency
  • Collaboration with front desk for billing and administration

Work Experiences

  • Assisted in conducting OSHA inspections.
  • Explained treatment procedures and gave patients instructions on how to care for themselves at home.
  • Created dental impressions, opposing models, and study casts to make crowns, bridges, and other dental prosthetics.
  • Aided in the fabrication of temporary crowns, adjusting chairside fit with framework, decreasing the need for follow-up adjustments.
  • Assisted Dental Assisting Student with pediatric patient behavior management.
  • Assisted in the recovery process.
  • Adhered to patient safety guidelines.
  • Achieved a 81% improvement in image accuracy.
  • Kept track of patients' dental health, medical history, and vital signs.
  • Taught patients about dental hygiene, pre-operative instructions, and post-operative care.

Summaries

  • Achieved monthly material savings of $5.
  • Achieved higher patient loyalty.
  • Clear understanding of quality assurance and performance reporting as well as workflow optimization training.
  • Every interaction is friendly, outgoing, and professional.
  • Achieved compliance for 5 consecutive years.
  • Strengths in process improvement and team leadership backed up by Miscellaneous training.
  • Well-rounded, with strong X-ray, budget management, and quality assurance skills.
  • Achieved 18% reduction in scheduling errors.
  • Costs were consistently reduced while profits were increased.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Streamlined the front office workflow by implementing efficient patient tracking systems using Salesforce, which increased appointment scheduling efficiency by 33%.
  • Consistently maintained PPE and hazardous material disposal protocols, meeting OSHA best practices and contributing to a 36% reduction in infection-related incidents.
  • Positioned and exposed dental radiographs for pediatric patients while using behavioral management techniques, leading parents to report a 30% increase in child cooperation.
  • Trained and mentored new dental assistants on HIPAA compliance, instrument sterilization, and infection control protocols, reducing compliance issues by 50% within the past year.
  • Managed dental treatment rooms by setting up, cleaning, and restocking to support high-volume patient flow across 4 back-to-back appointments daily.
  • Collaborated with team of 14 in the development of category.
  • Advised patients on preventive oral health techniques, contributing to a 75% improvement in follow-up visit adherence.
  • Performed dental radiographs with proficiency in digital imaging systems, adhering to state safety standards and minimizing patient exposure by 20%.
  • Mitigated patient fears by explaining procedures in clear, non-technical terms, creating a 31% boost in patient satisfaction scores.
  • Communicated effectively with a diverse patient population, resulting in improved patient-reported outcomes and feedback scores rising by 22% points.

Affiliations

  • State-Level Certification in Dental Radiography
  • American Marketing Association
  • Student Member - Hispanic Dental Association (HDA)
  • Society of Women Engineers
  • Student Participant, Global Dental Relief Volunteer Program
  • Student Member, American Association of Endodontists (AAE)
  • Radiation Health and Safety (RHS) Certification, DANB
  • National Association of Social Workers
  • Lions Club
  • Organization for Safety, Asepsis and Prevention (OSAP) Certification

Certifications

  • Certificate in Nitrous Oxide Inhalation Sedation Monitoring system
  • Infection Control (ICE) Certification program
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Dental Treatment Coordinator system
  • CompTIA Security+
  • Certificate in 3D Digital Imaging Systems Usage method
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant
  • Expanded Functions Dental Assistant (EFDA) Meridian
  • Certified Entry-Level Radiology Technician for Dental Assistants metric

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