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Skills

  • Inventory auditing
  • Inventory rotation
  • Loss prevention strategies
  • Organization
  • Operational improvement
  • Project organization
  • Microsoft applications proficiency
  • Relationship development
  • Communications
  • Process improvement

Work Experiences

  • Was in charge of in-store promotional signage and displays, as well as restocking merchandise from returns or dressing rooms.
  • Aided in improved workflow.
  • Talked to customers about Asana, outlined restrictions, and educated them on policies.
  • Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.
  • Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts.
  • Helped customers by answering their questions and completing their requests.
  • Certified in CPA.
  • Assisted in planning promotional events.
  • Adjusted product biases.
  • Adapted quickly during high-traffic events by deploying contingency stock strategies, maximizing availability during peak shopping times.

Summaries

  • Consistently exceeded sales goals.
  • Collaborated with cross-functional teams.
  • Addressed delivery issues in a timely manner.
  • With consultative techniques and careful attention to individual needs, dependable and upbeat Consumables Associate is successful in promoting customer loyalty, satisfaction, and purchases.
  • Collaborated with suppliers to resolve order discrepancies.
  • Accomplished in loss prevention and shrink control.
  • Clear understanding of team leadership and stakeholder engagement as well as team leadership training.
  • Collaborated with purchasing teams.
  • Consumables Associate is a multi-talented Consumables Associate who is consistently rewarded for planning and operational improvements.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Reduced product shortages by developing an effective inventory rotation system, leading to a 81% decrease in out-of-stock instances.
  • Assisted in negotiating with vendors to reduce consumable product cost, benefiting the company with a 59% margin gain over 6 months.
  • Collaborated with team of 16 in the development of system.
  • Reorganized the stockroom to streamline the access to fast-moving consumables, reducing retrieval time by 22%.
  • Optimized sales forecasting models to better anticipate seasonal consumable demand, improving stock availability and reducing overstocks by 25%.
  • Collaborated with the marketing team to drive consumables-specific promotions, increasing foot traffic by 33%.
  • Utilized data analytics to monitor consumables sales trends, increasing forecasting accuracy and minimizing overstock by 32%.
  • Effectively rotated consumables stock by expiration dates, reducing waste and saving 40% in expired goods.
  • Improved shelf restocking processes, resulting in on-shelf availability improvements by 52% during peak shopping hours.
  • Continually researched industry trends, culminating in the addition of Tableau, which boosted sales by 81%.

Affiliations

  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • Retail Supply Chain & Logistics Association
  • International Warehouse Logistics Association (IWLA)
  • Retail Management Institute (RMI)
  • Online Learning Consortium (OLC) - Retail Technology Certification Programs
  • Project Management Institute
  • Customer Experience Professionals Association (CXPA)
  • International Council of Nurses
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Retail Manager (CRM) from National Retail Federation (NRF)
  • Advanced Customer Service and Sales Certification by program
  • First Aid/CPR Certified
  • Certificate in Supply Chain Fundamentals from Harbor & Co.
  • Cisco Certified Network Associate (CCNA)
  • Customer Service Excellence Certification from Harbor & Co.
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP)
  • Certified Cash Handling Professional (CCHP)
  • Certified Public Accountant

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