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Skills

  • Measuring bodily fluids
  • Clinical equipment troubleshooting
  • Patient Assessments
  • Chronic disease management
  • Interfacing with insurance providers for billing resolution
  • Strong organizational skills
  • Effective communication with multidisciplinary teams
  • Dementia and Alzheimer's knowledge
  • Conducting intakes
  • Billing and coding knowledge (CPT/ICD-10)

Work Experiences

  • Assisted with daily living activities such as personal hygiene, feeding, and ambulation.
  • Communicated abnormal readings to RNs or physicians.
  • Achieved a 62% reduction in contamination incidents.
  • Conducted in-services on medical equipment operation for 18 staff members, improving safety and proficiency across the department.
  • Contributed to timely medical interventions.
  • Worked with physicians to develop at-home medication guidelines and taught patients and families how to properly administer medications.
  • Gathered information about the client's medical history, including medications, symptoms, and allergies.
  • Offered immediate assistance to assess needs and provide care in both emergency and routine paging situations.
  • Achieved high client satisfaction.
  • Assisted physicians during minor surgical procedures, ensuring proper instrument handling and adherence to sterile technique.

Summaries

  • Committed to enhancing patient care.
  • Certified Nursing Assistant with 6 years of experience working in a hospital setting.
  • Adept at managing patient discharges.
  • With a commitment to specialized patient care, he is an expert in process and system treatments.
  • Clear understanding of stakeholder engagement and risk assessment as well as performance reporting training.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborative team player with experience supporting method initiatives that resulted in a 71% improvement in patient recovery rates.
  • Proven track record of building strong patient relationships in order to provide excellent care and patient education.
  • Collaborative team player.

Accomplishments

  • Documented patient interactions and processed intake forms with 72% accuracy, streamlining the patient check-in process.
  • Automated appointment reminder system, leading to a 48% decrease in missed appointments and improved patient adherence.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted in the management of daily patient flow, leading to a 83% increase in clinic workflow efficiency over one year.
  • Ensured timely follow-up on diagnostic tests, contributing to a 78% reduction in misdiagnosed conditions.
  • Prepared patient discharge summaries accurately, reducing errors in medical recordkeeping by 49%.
  • Coordinated laboratory tests and follow-ups for 12 patients per day, improving result turnaround times by 45%.
  • Oversaw the disinfection of clinical equipment, contributing to 25% adherence to safety regulations and protocols.
  • Implemented streamlined discharge procedures, reducing patient processing time by 40% hours and improving bed turnover rates.
  • Documented and resolved program which led to category.

Affiliations

  • American Society for Healthcare Risk Management (ASHRM)
  • National Alliance of Wound Care and Ostomy (NAWCO)
  • Certified Medical Office Manager (CMOM) - system
  • International Association of Administrative Professionals
  • American Association of Medical Assistants (AAMA)
  • Association of Information Technology Professionals
  • Health Information and Management Systems Society (HIMSS)
  • American Association of Nurse Assessment Coordinators (AANAC)
  • Certified Healthcare Access Associate (CHAA) 2016
  • American Medical Informatics Association

Certifications

  • Medical Billing & Coding Certification – standard
  • Certified Public Accountant
  • Registered Health Information Technician (RHIT) - AHIMA
  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Patient Service Specialist (CPSS) - Cedar Works
  • Salesforce
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)

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