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Skills

  • Hospital service inclusion programs
  • Behavioral observation and assessment
  • Multidisciplinary team collaboration
  • Emotional support during medical procedures
  • Family Systems Theory
  • MS Office
  • Chronic illness support group facilitation
  • Family Counseling and Support
  • Budgets
  • Customer service

Work Experiences

  • Assessed developmental milestones.
  • Contributed to interdisciplinary discussions.
  • Contributed to pediatric ward satisfaction score increase of 83%.
  • Kept an eye on the entrances and exits to ensure a safe and orderly environment.
  • Created lessons and activities to help children develop physically and emotionally.
  • Spoke with parents about their daily activities, as well as positive and negative developments.
  • Positive reinforcement, behavior modeling, and collaboration with parents helped me maintain group discipline.
  • Assisted in training 18 volunteers.
  • Used behavior redirection observed play activities to identify positive behaviors and areas for improvement, and when necessary.
  • Collaborated with local schools.

Summaries

  • Achieved a 26% improvement in patient cooperation.
  • Accomplished Child Life Assistant with a focus on pre-surgery hospital tours and emotional support, reducing preoperative anxiety for 5 pediatric patients annually.
  • Child Life Assistant with 10 years of successful stakeholder engagement and workflow optimization experience.
  • Achieved 76% lower hospital-related stress for young patients.
  • Certified in first aid and CPR, with a passion for ensuring that all children learn in a safe, inclusive, and engaging environment.
  • Achieved 28% improvement in behavioral expressions.
  • Dedicated to promoting early childhood emotional, physical, and intellectual development.
  • Immersive activities, educational assistance, and balanced rest periods effectively supported initiative children's growth and development.
  • Within Miscellaneous, senior Child Life Assistant and outstanding performer in performance reporting and project management.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Spearheaded a visitor policy update aimed at minimizing disruptions for pediatric patients during recovery, with feedback showing a 77% improvement in patient focus.
  • Led experiential learning programs in hospital school settings, ensuring children stayed on track with academic objectives while receiving care.
  • Created a child-friendly educational booklet to explain medical procedures, improving patient understanding by 46% in standard.
  • Led storytelling and bibliotherapy activities for children, promoting emotional regulation and receiving system.
  • Delivered 16 interactive workshops for parents on promoting healthy coping and emotional expression in hospitalized children.
  • Co-facilitated family-centered care meetings for children with chronic conditions, assisting in the development of 8 individualized care plans that improved communication.
  • Promoted healthy, facilitated play opportunities in various age groups, resulting in enhanced interpersonal skills for 8 children in program evaluations.
  • Resolved product issue through consumer testing.
  • Organized monthly art therapy sessions for 10 young patients, successfully fostering emotional expression and reducing isolation-related behaviors.
  • Documented and resolved standard which led to category.

Affiliations

  • Children’s Oncology Group (COG) Support Network
  • Society for Pediatric Nurses (SPN)
  • Society of Pediatric Psychology (SPP)
  • Parents as Teachers (PAT) National Center
  • Child Life Council (CLC) Regional Chapter Phoenix
  • National Association for the Education of Young Children (NAEYC)
  • Freemason
  • Society of Women Engineers
  • Behavior Analysts Certification Board (BACB) Support Network
  • Healthcare Play Specialists Education Trust (HPSET)

Certifications

  • Introduction to Child and Family-Centered Care – Northwind
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Infant Massage Instructor (CIMI) - International Association of Infant Massage (IAIM)
  • Project Management Professional (PMP)
  • Certificate in Pediatric Psychosocial Care – metric
  • Certified Pediatric Emergency Nurse (CPEN) - Board of Certification for Emergency Nursing
  • Infant Mental Health Endorsement (IMH-E) – Northwind Infant Mental Health Association
  • Child Care Health Advocate Certificate – Northwind
  • Arts in Healthcare Certification – Society for the Arts in Healthcare
  • Positive Discipline Parent Educator Certification - process

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