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Skills

  • CRM Software Proficiency (HubSpot)
  • Competitive market analysis
  • Construction industry product knowledge
  • Staff training
  • Relationship development
  • Lead prospecting
  • Customer needs analysis
  • Supervision
  • Market research
  • Contractor and builder engagement

Work Experiences

  • Analyzed competitor pricing.
  • Achieved a 73% decrease in stockouts.
  • Managed Tableau inventory to improve sales pitches and closed more than 4 sales in 6 months.
  • Achieved a 50% higher average order value.
  • Achieved Excellence Award in customer satisfaction.
  • Achieved 41% overall growth in building material sales.
  • By reviewing business directories, building a database of leads, and launched, I was able to target potential clients.
  • Customers were informed about product benefits, information, and pricing, resulting in sales of $11.
  • Achieved a 82% growth in sales.
  • Improved the client organization and goal alignment by automating the system contact management system.

Summaries

  • Schedule flexibility and the ability to travel up to 11% of the time.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Talented sales representative with 12 years of industry experience.
  • Talented sales representative with a proven track record of generating leads and over 16 years of experience.
  • Achieved 16% sales growth.
  • Achieved 83% sales growth over one year.
  • Bringing 17 years of experience in this field.
  • Strengths in workflow optimization and performance reporting backed up by Miscellaneous training.
  • Dedicated to providing excellent customer service and maintaining customer relationships.

Accomplishments

  • Assisted customers in transitioning to technologically advanced construction materials, contributing to a 36% boost in sales of these products.
  • Executed marketing materials for the procedure sale campaign, which delivered a 51% increase in foot traffic and orders.
  • Reduced customer waiting time for bulk purchases by 38% through efficient coordination between warehouse and checkout teams.
  • 3% increase in upsell opportunities achieved through proactive client needs assessments and tailored product recommendations.
  • Collaborated with operations to streamline vendor relations, resulting in 49% faster material replenishment cycles.
  • Attended industry trade shows to represent the company, building partnerships that led to $7 in new product sourcing opportunities.
  • Surpassed sales quota by 30% through targeted outreach initiatives and personalized product demonstrations.
  • Oversaw end-to-end project management for 8 high-profile construction projects, ensuring timely material deliveries and on-site support.
  • Facilitated product knowledge events for over 9 local contractors, leading to new sales opportunities worth $18.
  • Maintained a 66% accuracy rate in daily sales reporting and analysis, providing essential insights for company forecasting.

Affiliations

  • National Association of the Remodeling Industry (NARI) – Green Certified Professional 2019
  • National Lumber and Building Material Dealers Association (NLBMDA)
  • Association for Computing Machinery
  • International Code Council (ICC)
  • Window and Door Manufacturers Association (WDMA)
  • Building Performance Institute (BPI)
  • Federation of Environmental Trade Associations (FETA)
  • International Association of Administrative Professionals
  • National Association of the Remodeling Industry (NARI)
  • Certified Construction Product Representative – CSI Six Sigma

Certifications

  • Certified Sales Professional (CSP) - process
  • Certified Public Accountant
  • Certified Building Materials Specialist (CBMS) – program
  • E-commerce Logistics Integration – category
  • Construction Industry Basics – standard
  • LEAN Six Sigma Yellow Belt Certification – Beacon Labs, 2016
  • SHRM Certified Professional (SHRM-CP)
  • Retail Sales Management Certification – method
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Green Professional (CGP) - National Association of Home Builders

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