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Skills

  • Process improvement
  • Campus recruiting
  • Invoice generation
  • Diversity, Equity, and Inclusion (DEI)
  • Administrative support
  • First Aid/CPR
  • Employment law compliance
  • Diversity Recruitment Initiative Leadership
  • Human resources strategy
  • CCTV

Work Experiences

  • Reduced workers' compensation claims by implementing a strict return-to-work policy.
  • Achieved a 50% improvement in hiring accuracy.
  • Was in charge of supervising and coordinating the activities of human resources personnel, as well as delegating tasks related to hiring, compensation, and employee relations.
  • Counseled managers on how to improve policy enforcement and eliminate any problematic behaviors or legal issues.
  • Facilitated the new hire onboarding program by scheduling training initiatives, resolving issues, and processing paperwork.
  • Achieved a ITIL accreditation for recruiting department, raising overall credibility and elevating industry standards within the company.
  • Created leadership development programs that were tailored to each area to challenge and advance current leaders.
  • Bolstered planning efforts by creating job shadowing and process programs that filled 10 critical vacancies while also lowering turnover by 7%.
  • Increased minority hiring by 13% by cultivating community partnerships and attracting a high-quality workforce.
  • Sourced and developed sourcing leads to expand my recruiting base.

Summaries

  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Administrative professional with extensive customer service, public relations, and philanthropic background who brings 16+ years of management experience and extensive customer service, public relations, and philanthropic background.
  • Ability to recognize procedure issues and integrate metric solutions to achieve procedure.
  • Expert in procedure with a strong aptitude for coordinated and launched.
  • Direct human resources operations with a clear focus on meeting and exceeding organizational goals while ensuring employee satisfaction and compliance.
  • Human Resources Director with a track record of leveraging people and best practices to achieve accountable results.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Active leader with excellent communication and collaboration skills.

Accomplishments

  • Introduced behavioral assessment tools that led to a higher quality of hire metric increasing from 56% to 69% in managerial positions.
  • Reduced candidate churn by refining pre-interview communications and adjusting interview schedules, leading to 73% fewer candidate drop-offs during offer stages.
  • Established a data-driven recruitment reporting system that provided real-time dashboards to measure hiring funnel success, improving time-to-hire KPIs by 49%.
  • Executed comprehensive employer branding initiatives that led to a 22% increase in new candidates from target markets, particularly Miscellaneous professionals.
  • Incorporated a talent analytics system to track and report on gender, race, and pay equity across all hiring processes, ensuring recruitment alignment with DEI objectives.
  • Designed a tailored onboarding program for executive hires, resulting in 30% higher retention rates for director-level talent hired in 2017.
  • Standardized the global recruitment policies across 11 international offices, ensuring compliance with local labor laws and increasing recruitment consistency and fairness.
  • Mentored and managed an internal recruitment team of 15, raising overall team performance by 72% through the design and implementation of coaching and training programs.
  • Digitally transformed the interview process by implementing a new applicant tracking system (ATS), reducing administrative workload by 77% and improving hire quality.
  • Improved acceptance rates by 43% through proactive candidate experience optimizations such as faster offer timelines and personalized touchpoints.

Affiliations

  • Volunteer with process on initiatives aimed at increasing employment opportunities for underrepresented groups.
  • Presenter at system Career Services Panel, sharing talent acquisition management strategies to graduate students.
  • Attendee of the DEI in Hiring Symposium hosted by initiative, exchanging best practices on creating inclusive recruitment pipelines.
  • Active participant in International Public Management Association for Human Resources (IPMA-HR), focusing on public sector recruitment challenges.
  • Alumni of initiative's MBA program specializing in Human Capital Management, applied toward leading innovative recruitment strategies.
  • Member of the Recruitment and Employment Committee at the Chicago Chamber of Commerce, contributing to local workforce development initiatives.
  • Contributor to initiative, focusing on recruitment challenges and employment trends unique to Miscellaneous.
  • Certified through the Recruitment Process Outsourcing Association (RPOA), helping organizations implement scalable recruitment solutions.
  • Attendee of the Recruitment Metrics & Analytics Bootcamp hosted by metric, enhancing skills in data-driven decision-making in hiring.
  • Certified in Diversity and Inclusion Recruiting Strategies by category, applying knowledge to improve diverse hiring rates by 83%.

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Recruiter Program Management Expert (CRPME) by HCI
  • Certified Employer Branding Leader (CEBL) by Employer Branding College
  • Certified Personnel Consultant (CPC) by NAPS
  • Certified Internet Recruiter (CIR)
  • Advanced Recruitment Analytics Certification by Northwind
  • Certified Hiring Expert (CHE) by LinkedIn
  • Certified Public Accountant (CPA)
  • LinkedIn Talent Leadership Academy Certificate
  • Senior Professional in Human Resources (SPHR) by HRCI

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