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Skills

  • Networking and relationship management
  • Client needs assessment
  • Retail merchandising strategies
  • Sales target achievement
  • Sales presentations and demonstrations
  • Data-driven decision making
  • Proposal development and presentation
  • Conflict resolution
  • Competitive market analysis
  • Sales strategy development

Work Experiences

  • Championed the introduction of Asana across numerous retail locations, resulting in a 31% improvement in category revenue.
  • Aligned features with customer demand.
  • Achieved $8 increase in revenue.
  • Achieved a $2 incremental sales boost.
  • Achieved 72% faster decision-making.
  • Collaborated with the product development team.
  • Achieved a 77% boost in market share.
  • Collaborated with the marketing team.
  • Achieved a $5 increase in quarterly category growth.
  • Achieved a 46% improvement in category revenue.

Summaries

  • Adept at analyzing key sales trends.
  • Adaptable sales professional with substantial experience.
  • Built strategic partnerships.
  • Achieved sustained 68% annual growth.
  • Dedicated Area Sales professional with a passion for leveraging customer insights and sales trends to deliver a 78% increase in repeat business and customer loyalty across diverse markets.
  • Achieved a 84% improvement in team performance.
  • Client-centric sales leader.
  • Detail-oriented sales leader with deep expertise in customer segmentation, improving engagement and penetration by 15% within target demographics across diverse territories.
  • Customer-focused sales leader with a proven track record of improving customer retention by 58% through innovative segmentation strategies and personalized sales approaches.
  • Achieved a 43% margin improvement in 2021.

Accomplishments

  • Developed proposals for key clients, achieving a 51% success rate in closed deals while contributing to long-term business growth.
  • Evaluated sales pipeline using CRM analytics to forecast opportunities accurately, driving a 26% increase in quarterly predictive accuracy.
  • Partnered with marketing to create industry-specific collateral, increasing proposal conversion rates by 59%, contributing significantly to team quotas.
  • Enhanced CRM adoption among staff, cutting data management overhead by 36% and improving workflow efficiency and sales tracking.
  • Fostered long-term relationships with decision-makers at Cedar Works resulting in 17 consecutive upsell deals worth $141,000 over two years.
  • Reduced customer churn by 43% by implementing tailored post-sales follow-up processes, leading to strengthened client relationships and higher satisfaction levels.
  • Optimized opportunity management pipeline through effective CRM usage, yielding a 44% increase in forecast accuracy and sales milestones.
  • Recognized for building a high-performing sales team that consistently exceeded performance metrics, contributing to a 28% boost in regional market share.
  • Introduced bundled pricing strategies across product lineups, maximizing average deal size by 19% within 9 quarters.
  • Led competitive analysis project leading to strategic pricing adjustments in Jira, contributing to a 68% improvement in market share.

Affiliations

  • Member, International Customer Service Association (ICSA) process
  • Certified Negotiation Expert (CNE), framework 2015
  • Committee Member, Sales Management Association method
  • Member, Business Development Guild, 2019 - Present.
  • Volunteer Instructor, framework, 2023
  • Speaker, Annual CRM Tools and Techniques Workshop, Seattle, 2021
  • Co-host, Regional Sales Leadership Roundtable, 2015
  • Vice President, system Sales and Business Club, metric
  • Member, National Association of Sales Professionals (NASP), 2019 - Present
  • Certified in Sales Operations, procedure, 2021

Certifications

  • Customer Success Manager Certification - SuccessHACKER
  • Advanced Sales CRM Management - Salesforce Administrator Training
  • Advanced Social Media Sales Certification - Hootsuite
  • Certified Sales Leadership Professional (CSLP) - system
  • Google Analytics Individual Qualification (GAIQ) - Google
  • Negotiation in Sales Skills Mastery Certification - Negotiation Institute
  • Certified Professional Sales Person (CPSP) - National Association of Sales Professionals (NASP)
  • Advanced Contract Negotiation Training - metric
  • Salesforce Certified Sales Cloud Consultant - process
  • Leadership in Sales Organizations Certification - system

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