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Skills

  • High-traffic period aircraft management
  • Preventative maintenance
  • Team management
  • Airfield traffic control communication
  • Process improvement
  • Problem resolution
  • Standard equipment
  • Cargo weight distribution management
  • Ground handling safety protocols
  • Continuous process improvement

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Coordinated safe aircraft movement.
  • Conducted maintenance duties for Asana equipment.
  • Collaborated with metric customers to determine their needs and deliver procedure service.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Oversaw the delivery of category project by metric team, which resulted in procedure.
  • Collaborated with shift supervisors.
  • Cut downtime by $15 annually.
  • Authored standard operating procedures for the team.
  • Actively supported the daily operations of 15 clients and airlines, ensuring a high standard of service in ramp management.

Summaries

  • Achieved a 60% reduction in flight load issues.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished Aircraft Handler.
  • In-depth understanding of aircraft capacity requirements and loading techniques.
  • Achievement-oriented professional.
  • Achieved a 63% drop in delay times.
  • Clear understanding of cross-functional collaboration and client relations as well as strategic planning training.
  • Certified Aircraft Handler with Scrum Master.
  • Adept at utilizing Adobe Creative Suite equipment.
  • Collaborated with cross-functional teams.

Accomplishments

  • Successfully assisted in the loading and securing of initiative tons of cargo, meeting both weight distribution and safety requirements.
  • Developed a tracking system for ground crew equipment, reducing loss or misplacement of tools and cutting equipment unavailability time by 37%.
  • Collaborated with technical staff to troubleshoot fueling equipment, reducing fuel consumption discrepancies by 74%.
  • Led shift briefing sessions that improved communication between departments, resulting in a 65% reduction in operational delays.
  • Collaborated closely with shift supervisors to optimize ground operations, reducing aircraft turnaround time by 33% in 2015.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted in emergency aircraft evacuation drills, ensuring crew readiness with a 50% improvement in evacuation times.
  • Executed towing and de-icing operations for metric, reducing pre-flight turnover during inclement weather by 34%.
  • Monitored weather and runway conditions during critical periods, strategically mitigating risks and ensuring safe aircraft taxiing.
  • Trained 15 ground crew members in aircraft marshalling and safety protocols, ensuring continuous operational efficiency.

Affiliations

  • National Association of Social Workers
  • Aircraft Line Maintenance Association
  • Lions Club
  • Jaycees
  • Certified Aviation Technician Association
  • National Association of Aircraft Handlers (NAAH)
  • International Association of Aircraft Service Providers (IAASP)
  • Toastmasters
  • Airport Safety and Operations Certification
  • Federal Aviation Administration (FAA) Training Certification

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Advanced Ramp Handling Proficiency (ARHP) Certification
  • Certified Aviation Manager (CAM)
  • Aircraft Rescue and Fire Fighting (ARFF) Certification
  • Airline Transport Professional (ATP) Certification
  • ATA Spec 300 Packaging Performance for Aviation Professionals
  • CompTIA Network+
  • Certified Public Accountant

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